Overview
Workplace: Manchester MediaCity + Hybrid - 2 days per week in the office
The team..
The People Operations team plays a key role in ensuring ITV's internal stakeholders are supported with seamless systems, reporting requirements, and robust data integrity. We are a forward-thinking, collaborative function dedicated to leveraging technical expertise, driving system engagement, and delivering excellent customer service across the business. The team operates in a fast-paced and changing environment, continuously improving processes to transition our data capabilities toward proactive insights.
The role..
We’re looking for a Reporting & Data Analyst to join the team on a 18 month fixed term contract. Reporting into the People function, you will be responsible for supporting internal stakeholders with complex reporting requirements, comprehensive data validation, and providing strategic data insight to highlight trends, risks, and opportunities.
This is a dynamic, business-facing role that bridges technical data management with customer-focused support. It is perfect for an analytical professional who enjoys a continuous problem-solving mentality, thrives in an evolving environment, and is passionate about enabling self-service data exploration across a leading media organisation.
Some of your key day-to-day responsibilities will include:
* Creating and maintaining regular and ad hoc reporting for the People Teams, alongside designing, building, and maintaining interactive dashboards in conjunction with strategic priorities.
* Supporting the continued development, optimisation, and strategic rollout of the Oracle Fusion AI Data Platform (FAIDP)-powered People Dashboard to encourage wider adoption.
* Leveraging FAIDP capabilities to transition traditional reporting toward proactive, AI-driven insights and enabling line managers to self-serve on the data required in their roles.
* Maintaining strict data governance, quality metrics, and standards for People data and reporting, ensuring consistent use and measurement of key KPIs.
* Collaborating with end users to identify downstream data needs (e.g., rostering, benefits, and survey systems) and opportunities for improved data management.
* Proposing system improvements to maintain absolute data integrity while presenting complex data trends and analysis in a clear, business-understandable format.
* Recognising and escalating potential risks or data issues in a timely manner to support broader programmes and activities.
* Delivering technical training and guidance to colleagues on system and reporting-related queries to support long-term self-service models.
Skills you’ll need (minimum criteria)
* Solid experience of working with Oracle Fusion and Oracle Transactional Business Intelligence (OTBI).
* Proven practical experience working with SQL.
* An in-depth understanding of the General Data Protection Regulation (GDPR) and handling sensitive information.
* A strong understanding of quality management, including data standards, regulations, and applicable policies and procedures.
* An organised approach to documentation and recording good practice processes, with experience using Google Suite (including Google Sheets).
Other things we’re looking for (key criteria)
* Excellent written and verbal communication skills with the ability to effectively translate complex data analysis to various stakeholders.
* A continuous problem-solving mentality that naturally works to improve operational processes at every opportunity.
* The ability to thrive in a fast-paced, changing environment while remaining flexible and resilient.
* A reliable team member who contributes to both individual development goals and the team's wider objectives.
* A resilient individual with a strong work ethic and an organised approach to a busy workload.
Please note, on occasion, we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.
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