Full Time Retail Assistant – Oxford Street
Location: Oxford Street, London
Job type: Full Time, Permanent
Availability: Full flexibility required (Monday - Sunday)
What to Expect
POP MART is a fast‑paced company with a young and multicultural team where you can expect to:
* Contribute to a fast‑growing European business that combines retail, art, and creative storytelling
* Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
* Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas
Benefits
* Monthly appreciation gifts featuring our latest POP MART designs
* A structured bonus scheme linked to company and individual performance
* Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
* Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
* Training and development programmes that build both professional skills and creative thinking
* Regular team events that bring our people together to share ideas and celebrate our work
* Join Our Team – 40‑Hour Workweek, 7‑Hour Shifts +1h Paid Lunch
Responsibilities
* Provide exceptional customer service and resolve any customer issues or complaints
* Manage the cashier point’s daily opening and closing procedures
* Be available to work flexible hours, including nights, weekends, and holidays
* Manage visual merchandising and product displays, ensuring the store’s tidiness and cleanliness are maintained at the highest level
Required Qualifications
* Fluent in professional English, with excellent verbal and written communication skills
* Proactive with strong customer service skills to provide a memorable shopping experience
* Team‑oriented with the ability to motivate and inspire others
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