Neway International are seeking a Business Support Manager to join our client, Liverpool City Council. Location: 80/82 Wavertree Road, Liverpool, L7 1PH Hours: 35 per week Start date: 07 April 2026 Duration: 12 weeks - extended to rolling contract. Employment type: Temporary Rate: PAYE £21.84 per hour / Umbrella £28.59 per hour Work pattern: 2 days remote, 3 days office‑based About the Client Liverpool City Council’s Children’s Social Care service provides essential support to children, young people and families across the city. The Business Support function underpins frontline delivery by ensuring efficient administrative operations, strong governance, and high‑quality service standards. The Role We are recruiting an experienced Business Support Manager to oversee the business administrative support function across Children’s Services. The post holder will lead Business Support Officers, ensuring high‑quality service delivery, effective performance management, and strong partnership working with operational managers. This role is central to maintaining robust administrative processes, supporting statutory functions, and driving continuous improvement across the service. Key Responsibilities Manage, lead and develop Business Support Officers on a day‑to‑day basis Oversee specific functions and project work in partnership with social care managers Ensure effective team and individual performance using the Performance Management Framework Lead on recruitment, training, development, attendance, disciplinary and grievance matters Contribute to a high‑quality service and communication network for internal and external customers Promote equal opportunities and non‑discriminatory practice Ensure compliance with statutory requirements, Standing Orders and Financial Regulations Support the development and implementation of new technology and coordinate relevant training Control and monitor cash handling, bank accounts and financial/budgetary systems Develop and deliver team plans, training plans, business plans and personal plans Work with operational managers to improve data inputting and recording Deliver change and improvement aligned to service priorities Manage file share requests for safeguarding purposes Approve petty cash, travel and food vouchers on Children’s Liquid Logic Act as approver/administrator for interpretation and translation services Manage administration and recording of panels, including trackers for Cabinet Members and statutory reporting Ensure compliance with information governance, FOI and Data Protection requirements Undertake training and professional development as required Candidate Requirements Essential Qualifications Relevant management qualification Essential Experience Substantial management experience in a Business Support setting within Social Care or similar Strong understanding of information governance, data protection and FOI Experience delivering IT solutions and supporting digital development Experience managing finance transactions and budgets Experience working with internal and partner agencies to support service delivery Essential Skills & Competencies Ability to manage performance at team and individual level Strong organisational and time‑management skills Ability to prioritise effectively and meet deadlines Ability to produce clear, concise reports and management information Strong negotiation and motivational skills Ability to work with minimal supervision and demonstrate continuous improvement Commitment to equality, best practice and high‑quality service delivery Understanding of and commitment to Liverpool City Council’s Vision and Values