Full‑Time | Scotland | Workplace Design Sales
We’re looking for a motivated and consultative Account Manager to join our Workplace Design division — a team recognised as the number‑one supplier of education furniture on the Scotland Excel Government Framework. If you’re driven, commercially minded, and passionate about delivering tailored solutions to clients across education and commercial sectors, this opportunity offers exceptional scope for growth.
This is a crucial role focused on nurturing long‑term client relationships, maximising revenue, and identifying new business opportunities across public and private sector markets.
About the Role
As an Account Manager, you’ll take responsibility for a portfolio of Scotland Excel Framework accounts, ensuring every customer receives a proactive, high‑quality experience. You will also explore new opportunities within the private sector, bringing Sharp’s Workplace Design offering — and potentially the broader product portfolio — to life.
You’ll create bespoke solutions for clients, supported by strong CRM tools, sales training, and a collaborative internal team. Your consultative approach and ability to understand customer environments, trends, and operational drivers will set you apart.
Key Responsibilities
* Manage a high volume of Scotland Excel Government Framework accounts, ensuring timely responses and exceptional service
* Drive new business activity within the private sector to expand market reach
* Follow up on warm leads generated via SEO, Business Development teams, partners, and other channels
* Prepare thoroughly for customer visits, understanding their market, priorities, strategic initiatives, and projects
* Produce accurate quotations and operate within a structured sales process
* Maintain excellent standards of customer service and support across all assigned accounts
* Collaborate with internal teams to maximise sales opportunities and elevate the customer experience
* Achieve and exceed sales targets and activity‑based KPIs
* Use CRM systems and digital tools (Teams, virtual showroom, HubSpot/SuperOffice) to maintain precise records and produce real‑time forecasts
* Participate actively in sales training, skills development, and team meetings
* Complete all sales proposals, documentation, and reporting to a high professional standard
* Stay up to date with Sharp’s latest products, services, and capabilities
About You
We’re looking for an enthusiastic, customer‑focused individual who brings energy, professionalism, and strong sales capability.
You will bring:
* Experience in a customer‑facing sales role (essential)
* Industry experience within office or education furniture (desirable)
* Understanding of Framework sales (desirable)
* Working knowledge of CRM systems and MS Office
* Honesty, integrity, and a naturally inquisitive approach
* Confident communication skills and a commitment to delivering a best‑in‑class customer experience
* A full driving licence
* A positive attitude, strong initiative, and a proactive approach to problem solving
* Creativity in developing solutions and thinking beyond conventional approaches
* Strong sense of pride in delivering high‑quality work
Why Join Us?
This is an excellent opportunity to join a well‑established, market‑leading Workplace Design team. You’ll benefit from ongoing professional development, a collaborative environment, and the chance to work with premium products that genuinely enhance education and workplace spaces.
You’ll have the autonomy to build relationships, shape solutions, and play a key role in driving continued growth within an expanding and innovative division.
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