Overview
Location : UK-Sheffield
Bramall Court, Sheffield (262 beds) • 40 hours per week • £32,000
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want people who relish not knowing how things are going to turn out but are up for the ride anyway — they make the most of the opportunities they’re given and create their own opportunities even if none are given. They shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
* Reporting to the Area Manager, lead, mentor and guide the team to ensure the student space is running smoothly
* Take full responsibility of the budget and P&L, and the financial performance of the student space
* Manage costs and maximize profit for the property, ensuring all necessary compliance and financial controls are in place
* Follow up on all sales opportunities and ensure the student space is at capacity through short-term and long-term lets
* Maintain high presentation standards through regular inspections and collaboration with the team
* Handle complaints and deliver excellent customer service to students
* Apply advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to
* Develop relationships with local universities and internal/external suppliers
* Manage health and safety responsibilities as set out in applicable law and corporate policy
* Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems, and assist with remedial actions or testing following Legionella Risk Assessments
Qualifications
* Relevant experience running a residence within hotels, hospitality, or student accommodation
* Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
* Experience in a fast-paced, target-driven environment with a strong focus on sales and marketing
Benefits
* Competitive salary with annual discretionary bonus
* 5 weeks' annual leave
* Additional "YuDay" — a paid day off each year to support wellness
* Subsidised health care & employee assistance program
* Cycle to work scheme
* Social events and more
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
GBP £32,000.00/Yr.
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