Concierge, Malmaison Oxford
Rate of pay / Hours: Up to £12.50 per Hour plus loyalty bonus, full training, and benefits package / 40 Per week Type of Contract: Permanent Location: Oxford Being a Concierge combines customer service & front of house with driver & valeting duties.
You are our first impression…
Welcoming our guests as they arrive outside the property, assisting them with their luggage and taking responsibility parking their cars is just the start. You will have just as much interaction with our guests as any other team member, if not more than any other team member. You will be setting the tone for our guests stay at Malmaison and as a result must be passionate about hospitality and delivering amazing service to our guests with a big smile.
Working as part of the front of house team you will be able to assist on check in and check out and room guests as they start their stay.
Local knowledge is an advantage as directions to the nearest attractions will be regularly asked as will questions about the history of the Hotel - don't worry we can help you learn all about Oxford, the unique features in the property and the attractions in the area. Booking tickets or recommending places to eat – no guest needs to worry as you will be on hand to assist!
A full clean driving license is required for this role.
Progression into a front office position is available for the right candidate
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