Overview
Salary: £27,485.00 to £30,162.00 per year (£27485.00 - £30162.00 a year). Contract: Permanent. Hours: Full time. Disability Confident: No. Closing Date: 20/02/2026.
About this job
The post holder will act as a central point of contact for all requesters to the Legal Services Team. They will monitor the Legal Services and Coroners inbox and assist with telephone duties.
Responsibilities
* Ensure cases are centrally managed, logged, processed and appropriately concluded, in line with any procedural rules and requirements.
* Liaise with stakeholders appropriate to each case to identify, locate and collate information that addresses the request/assists the process.
* Exchange verbal and written information concerning legal documents and proceedings to NHS clients, witnesses, claimants, requiring agreement and co-operation, and communicate sensitive financial settlement details and results of inquiries to solicitors and others under supervision from the Legal Services & Inquest Officers.
* Update professionals on the status of the case when indicated or appropriate.
* Respond to enquiries in a manner conducive to the process to ensure that expectations are met.
* Ensure quality is maintained and that any written or verbal information is presented in a professional style and format across the board.
* Ensure the relevant authority is in place to release information.
Notes
Full details of the role and responsibilities are within the attached job description with the person specifications for the role.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations.
For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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