Customer Service Administrator : Temp to Perm
Aldershot, Hampshire
12.71 per hour Office:Based Immediate Start
Salary increase after probation: 26,436.80
If you have a background in retail or some recent office experience and are now looking to move into an office:based role, wed encourage you .
Hours:
Monday to Thursday: 08:30 : 17:30
Friday: 08:30 : 17:00
Benefits:
Growing company with long:term opportunities Hugely supportive working culture Training and development opportunities Workplace pension 28 days holiday (including bank holidays)
Were currently working with a well:established, family:owned business based in Aldershot who are looking to recruit a Customer Service Administrator on a temp to perm basis.
This is a busy and varied role, ideal for someone who is highly organised, enjoys working in a fast:paced environment, and takes pride in delivering excellent customer service.
The Role:
Building strong relationships with customers and providing a high level of service Handling a high volume of calls and emails Processing orders from quote through to delivery Raising and managing orders on internal systems Preparing and checking order confirmations Progressing quotes, approvals, and orders Liaising with internal teams including production and dispatch Managing customer queries in a timely and professional manner Escalating any issues or complaints where required
What were looking for:
Previous experience within a customer service or administrative role (1:3 years) Strong communication skills, both written and verbal Confident working with numbers and processing orders Highly organised with the ability to meet deadlines A positive, proactive attitude with a strong work ethic Excellent attention to detail Comfortable working in a fast:paced, changing environment Strong team player with a customer:focused approach Must be able to commute to Aldershot (within 45 minutes)