Overview
We have an excellent opportunity to join our Barton-upon-Humber client as a Legal Assistant. This position will be working within a call centre supporting the team on legal claims. Legal Assistant – £27,716 + £750 quarterly bonus. Monday to Friday 8:55am to 5:30pm (40 hrs per week). Permanent.
Responsibilities
* Owning claims brought by third parties
* Collecting and preparing evidence with supporting documents
* Providing thorough and accurate reports to enable claim reviews with management
* Reach appropriate resolutions to claims, ensuring fair treatment to customers at all times
* Work to deadlines set by third parties
* Work within timelines provided by the ICO to produce Subject Access Requests
* Implement track changes to effectively reduce common issues
What we are looking for
* Previous complaint handling experience is essential
* Ability to observe minute details and produce detailed reports
* Strong analytical skills, both written and verbal
* Ability to effectively organise and prioritise your own workload
* Must be able to work to strict deadlines
* IT literate
* GCSE Level C or above in Maths & English
If this sounds like your next role, then we want to hear from you!
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