We are seeking an inspiring Team Manager to lead our Early Intervention in Psychosis (EIP) service for the London Borough of Hounslow. Based at the Heart of Hounslow Health Centre (HoH) and delivering care across the borough, our team operates in community clinics, homes, and other settings to provide timely, impactful support to individuals and families.
EIP focuses on early, proactive intervention: helping those experiencing a first episode of psychosis to recover, rebuild their lives, and achieve their goals. You will lead a dedicated multidisciplinary team (MDT), including a Team Lead, Band 6 clinicians, and specialist practitioners, in delivering evidence-based interventions aligned with national standards such as NCAP and the Access & Waiting Time targets. If you possess drive, leadership, and vision to deliver exceptional care and innovate, we would love to hear from you.
Main Duties / Key Responsibilities
1. Lead the development, business planning, and clinical governance of Hounslow's standalone EIP service, ensuring alignment with strategic objectives and local community needs.
2. Oversee financial and workforce management, including budget planning, recruitment, retention, appraisals, and performance monitoring to drive efficiency and effectiveness.
3. Champion quality improvement by tracking and acting on EIP-specific KPIs (e.g., NCAP, Access & Waiting Times), utilizing data to inform service development and enhance outcomes.
4. Ensure compliance with Care Quality Commission (CQC) standards and oversee the management of Serious Untoward Incidents, complaints, audits, and governance processes.
5. Build and maintain strong partnerships with GPs, commissioners, local authority services, third-sector organisations, and other mental health teams to create integrated care pathways.
Why Work for Us?
Hounslow is a vibrant and diverse borough offering a community rich in culture, resilience, and opportunity. As part of West London NHS Trust, you'll have access to excellent CPD, leadership development programmes, and opportunities to contribute to innovative mental health projects.
West London NHS Trust is one of the UK's most diverse healthcare providers, offering a range of mental health, physical healthcare, and community services. The Trust manages Broadmoor Hospital, a high secure hospital with an international reputation, and provides secure and community mental health services across London and South of England. Employing over 5,000 staff, 59% from BME backgrounds, with a turnover exceeding £500m for 2024-25, the Trust is rated 'Good' overall by the CQC, with forensic services rated 'Outstanding'.
The Trust actively participates in the North West London Integrated Care System and the development of the Integrated Care Board, leading collaborative efforts in mental health care.
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