Voltix Services is a leading facilities maintenance company providing complete maintenance and facilities management solutions for commercial buildings across the South of England. Since our founding in 2012, we've built a reputation for exceptional service delivery, innovative technology integration, and putting our clients' best interests at the core of everything we do. We're not your typical maintenance company - we're tech-driven, forward-thinking, and committed to doing things differently in an industry ready for innovation The Opportunity Are you looking to kickstart your career in a dynamic, fast-growing company? We're offering an exciting Operations Apprentice position that will give you hands-on experience across multiple aspects of our business operations. This isn't just about making tea and filing paperwork. You'll be a valued member of our operations team, learning the inner workings of a successful facilities maintenance business while gaining a recognised qualification. What You'll Be Doing Coordinate Work Orders: Support our operations team in scheduling and dispatching maintenance engineers across multiple client sites Client Communication: Handle client queries, provide updates, and ensure excellent service delivery System Management: Learn to use our cutting-edge CRM and job management systems, including IoT monitoring technology Reporting & Analysis: Assist with operational reports, KPI tracking, and performance analysis Compliance Support: Help maintain health & safety documentation, engineer certifications, and regulatory compliance Project Coordination: Support the planning and execution of planned maintenance programmes Supplier Liaison: Communicate with suppliers and subcontractors when required Process Improvement: Contribute ideas to improve operational efficiency Team Support: Work alongside experienced operations professionals who will mentor and develop your skills Your Learning Journey You'll be enrolled in a Business Administration Level 3 Apprenticeship (or similar operations-focused qualification), which includes: Day release or block release for college/training On-the-job training and mentorship from our experienced team Regular reviews and skills development sessions A nationally recognised qualification upon completion Essential 5 GCSEs (or equivalent) including English and Maths at Grade 4/C or above Strong communication skills - both written and verbal Good organisational abilities and attention to detail Comfortable using computers and eager to learn new software systems Positive, can-do attitude and willingness to learn Team player who enjoys collaborating with others Interest in how businesses operate and desire to understand the bigger picture Reliable, punctual, and professional approach to work What Makes a Great Apprentice at Voltix? Curiosity - You ask questions and want to understand why things work the way they do Initiative - You don't wait to be told what to do; you look for ways to contribute Resilience - You see challenges as learning opportunities Adaptability - No two days are the same, and you're excited by variety Professionalism - You understand the importance of representing the company well What We Offer Career Foundation: This isn't just an apprenticeship - it's the foundation of a genuine career. Many of our team members started in entry-level roles and have progressed significantly. Real Responsibility: You'll be doing meaningful work from day one, not just observing from the sidelines. Mentorship & Support: Work alongside experienced professionals who are genuinely invested in your development. Qualification: Gain a nationally recognised Level 3 qualification while earning. Great Benefits: 31 days paid holiday (including bank holidays) - unheard of for most apprenticeships! Fun, supportive culture where you'll be valued as part of the team Modern office environment with the latest technology Career progression opportunities in a rapidly growing company Regular team events and celebrations Exposure to cutting-edge technology including IoT and smart building systems