Insurance Account Handler
Location: Borehamwood
Full-Time | Permanent
We are seeking a proactive and detail-oriented Account Handler to support a busy insurance team in managing and developing a portfolio of Property Owners and General Commercial clients. This is an excellent opportunity for an experienced insurance professional looking to join a client-focused environment and take the next step in their career.
The Role
The Account Handler will be responsible for day-to-day servicing of clients, supporting Account Executives, and helping deliver exceptional service. You will play a key role in client retention, new business growth, and ensuring compliance with industry regulations.
Key Responsibilities
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Manage a portfolio of Property Owners and General Commercial insurance clients
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Prepare and process renewals, mid-term adjustments, and new business documentation
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Obtain and negotiate terms with insurers to secure competitive cover and pricing
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Review policy documentation for accuracy and compliance
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Act as a key point of contact for client queries, providing timely and professional advice
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Support Account Executives with broking, presentations, and client meetings
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Maintain accurate records on internal systems and ensure regulatory compliance
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Identify cross-selling and up-selling opportunities within existing accounts
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Liaise effectively with insurers and other stakeholders to resolve queries
Skills & Experience Required
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Previous experience in a Commercial Account Handler or similar insurance role
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Strong knowledge of commercial insurance products (Property, Liability, Motor Fleet, Management Liability, Professional Indemnity)
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Excellent communication and relationship-building skills
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Strong organisational skills with attention to detail
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Ability to manage multiple tasks and prioritise effectively
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Confident negotiating with insurers
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IT proficient (Acturis or similar systems preferred)
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Cert CII qualified or working towards (desirable)
Personal Attributes
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Client-focused and service-driven
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Team player with a collaborative mindset
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Proactive and solution-oriented
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Professional and confident manner
What’s on Offer
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Competitive salary (dependent on experience)
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Pension scheme
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24 days holiday
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Private Medical Insurance
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Hybrid working (where applicable)
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Professional development and support for CII qualifications
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Friendly and supportive working environment
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Clear career progression opportunities
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.
Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK