Description Job Title: Cleaner Contract Type: Permanent Salary: £23,969.40 Per Annum Working Hours: 35 hours per week Working Pattern: Monday to Friday, 7am-3pm Location: West Bromwich, Birmingham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as Cleaner To provide an effective and customer focused cleaning services within the PFI contract and to be responsible for the provision of an effective and customer focussed cleaning service. About you We are looking for someone with: • Full UK Driver’s License. • Experience of working within Social Housing. • Basic IT Skills. Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Communal Services: • To provide a communal cleaning service. • To provide a communal caretaking service as cover if required. • Ensure all bin areas are cleaned and disinfected on a weekly basis. • To keep all external areas clean and tidy. • Assist with refuse collection and clearance of fly-tipping if required. • To clean the Neighbourhood office. • To clean the community bungalow. Housing Services: • To assist in providing a sensitive and caring housing management service. • To attend to minor and emergency cleaning situations. • Provide basic cleaning services to low-level aids and adaptations (ramps and rails). • To monitor tenants who may be experiencing difficulties, the Cleaner should keep the Housing Officer informed of tenant problems so that the necessary support and advice can be given. • Assist with letter delivery and gaining access to properties for appointments as required. Other Information • To work within the boundaries of Health & Safety. • To ensure compliance with Riverside’s Equality and Diversity policy, in respect of employment and service delivery. • It must be understood that every employee has a responsibility to ensure that their work complies with all statutory requirements and with Standing Orders and Financial Regulations of Riverside Housing, and to ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice, and Riverside Housing safety plan. Person specification Knowledge, Skills and Experience Essential • Full UK Driver’s License • Experience of working within Social Housing. • Basic IT Skills. • Experience of providing a cleaning service Desirable • Experience of gardening. • Experience of working with tenants in the social housing sector. • Understanding Health and Safety in communal areas within social housing. • Experience in basic maintenance.