Overview
Join to apply for the Store Manager role at Starbucks EMEA. We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business. To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
Responsibilities
* Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
* Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
* Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
* Cascading and rolling out of new initiatives to enable operational excellence and drive business results
* Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
* Setting challenging and realistic goals to drive engagement and improve partner performance
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
Qualifications
All partners begin their careers with us by undertaking an introductory training programme delivered in-store by our trainers and coaches to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. You’ll have experience leading a team in a dynamic retail or hospitality environment and the ability to analyse data to inform decisions. You’ll understand your market, identify opportunities to drive store profitability, and be an ambassador for our partner networks.
What we offer
* 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year
* Free drinks and food when you’re on shift
* Our store bonus program
* Bean stock options for all partners
* Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy
* A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
* Discounts with local and national retailers through Perks at Work
* Life assurance
* Home Sweet Loan (Interest-free loans to help pay your rental deposit)
* A free 24/7 Employee Assistance Programme for you and your family
* Recognition schemes and monetary awards for long service and exceptional customer service
* Great long-term career opportunities in store and at the support center
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding
Equal Employment Opportunity
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
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