About Us
Dishion (涤心沼) is a high-end Chinese restaurant brand from Hangzhou, China, now opening its first UK location in Oxford Castle Quarter. We specialise in refined Jiangsu-Zhejiang cuisine, premium beverages, and exceptional guest service, creating a unique dining experience that blends Eastern elegance with international standards.
Position: Senior Restaurant Manager
We are seeking an experienced and dynamic Restaurant Manager to lead the daily operations of our Oxford restaurant. The ideal candidate will have a background in 5-star hotels or fine dining restaurants, with strong leadership, customer service, and problem-solving skills.
Key Responsibilities
* Oversee the day-to-day operations of the restaurant, ensuring the highest standards of service and quality.
* Lead, train, and motivate the team to deliver excellent guest experiences.
* Manage guest relations with strong communication and service awareness; handle feedback and resolve issues promptly.
* Develop and implement operational plans, including staff scheduling, cost control, and sales targets.
* Ensure compliance with health, safety, and hygiene standards in line with regulations and brand requirements.
* Coordinate front-of-house and back-of-house operations to maintain smooth workflows.
Requirements
* Minimum 3 years' management experience in a 5-star hotel or fine dining environment.
* Excellent customer service orientation and strong communication skills.
* Proven ability to work under pressure and handle issues independently.
* Strong leadership and people management skills, with the ability to inspire and motivate a team.
* Fluency in English is required; additional languages (Mandarin or others) are a plus.
* Knowledge of restaurant compliance, budgeting, and cost control.
What We Offer
* Competitive salary package with performance-based bonuses.
* Free staff meals and training opportunities.
* A professional and international working environment.
* Long-term career growth within a premium restaurant brand.
Job Type: Full-time
Pay: From £42,000.00 per year
Benefits:
* Employee discount
Work Location: In person