Overview
Contract Services Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It’s important work we do. We are now looking for a Contract Service Manager to take ownership of a long-standing fault maintenance contract (station security) across major London train stations. Reporting into the Lead Contract Service Manager, you'll play a key role in managing finances, performance, and delivery on a high-profile contract that keeps London moving. This is a hybrid role — you'll be based at our Canning Town office 2 days per week, with an additional day visiting customer sites across London.
Responsibilities
* Take full accountability for contract finances, ensuring delivery within budget.
* Manage invoicing, budgets, forecasts, and monthly financial reporting up to board level.
* Gain a deep understanding of costs, reviewing expenditure regularly to spot trends and efficiencies.
* Ensure contract performance meets all SLA and KPI commitments, working with delivery managers on root cause analysis and service improvements.
* Oversee commercial risks and work closely with legal and commercial teams.
* Drive continual service improvement initiatives to deliver cost-effective solutions.
* Manage contract changes and new mobilisations, ensuring all scope adjustments are properly covered.
* Provide line management for a Contract Controller.
Who you are / Qualifications
* Experienced Project / Contract Manager with a proven track record of leading complex maintenance contracts worth £2M+.
* Strong financial and commercial acumen, with excellent leadership skills and the ability to inspire both teams and stakeholders.
* Experience leading large-scale maintenance contracts (£2M+).
* Strong people management skills.
* Background in Rail, Construction, Civil Engineering, or Utilities.
* Flexibility to travel across London.
What we offer / Benefits
* We offer a career at Telent with opportunities across sectors, roles, technologies, and clients.
* Car Allowance
* 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
* Company pension scheme
* A range of family friendly policies
* Occupational health
* Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
#J-18808-Ljbffr