General Manager- Premium pubs with rooms
Join to apply for the General Manager- Premium pubs with rooms role at Balfour Hospitality
Overview
Are you ready to take the lead in one of Kent’s most exciting premium hospitality businesses? At Balfour Hospitality, we’re passionate about creating incredible guest experiences — from the award-winning Balfour Winery to our collection of boutique pubs across Kent, Sussex, and beyond. We’re now looking for a General Manager to run one of our Kent pubs, blending fresh, seasonal food, a premium drinks range, and boutique bedrooms.
What you’ll be doing
* Build and lead an exceptional team — hiring, training, and inspiring them every day
* Drive outstanding guest experiences and keep standards sky-high
* Deliver sales targets and maximise revenue opportunities
* Manage day-to-day operations across food, drink, bedrooms, and events
* Be the face of the pub in your community
What we’re looking for
* Previous management experience in a premium hospitality setting
* Strong food and drink knowledge
* Commercial acumen — understanding budgets, forecasting, and marketing
* A proactive, hands-on leadership style to inspire your team
* Full driving licence and access to a vehicle (essential due to location)
Why join us
* Competitive salary (based on salary & TRONC)
* Private health insurance (Vitality)
* 35% discount on food, drinks, and stays across Balfour sites & Balfour Winery
* Birthday treat — stay with us for free with a guest + bottle of bubbles every year
* Wage Stream — early access to earnings when you need it
* Refer a friend scheme with great rewards
* Part of the Wellbeing Promise — because we believe happy teams create happy guests
Location and relocation
This site is located in beautiful Kent countryside but is within easy reach of Tunbridge Wells, Maidstone, and surrounding towns. If you’re looking for your next step in a growing business, we’d love to hear from you. We’re proud to be an inclusive employer and welcome applicants from all backgrounds. If you need adjustments to support you in applying, contact hope@balfourhospitality.com.
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