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Hospitality Experience Leader (Hiring Immediately), Crawley, West Sussex
Client: Wagamama
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
-
EU work permit required:
Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — be you, be Wagamama. We are seeking a General Manager to lead and inspire our team, ensuring high standards and exceptional guest experiences.
The role:
* Inspire your team to exceed guest expectations, maintaining high standards.
* Coach and develop your team to reach their full potential while driving restaurant performance.
If you:
* Prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation.
* Are dedicated to delivering excellent guest experiences and ensuring your team is well-equipped for success.
* Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing.
* Focus on building and nurturing your team through recruitment and ongoing development.
* Care about fostering an inclusive environment where your team feels respected and valued.
* Are a proactive problem solver able to make quick decisions.
We’d love to hear from you if you fit this description.
What’s in it for you:
* Bonus scheme – up to £8,000 annually.
* Access up to 30% of your earnings before payday with Wagestream.
* Private medical insurance.
* Free food on shift — anything from our menu, plus 50% outside of work to treat friends and family.
* Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
* Early access to our new menus.
* Wagamama parties and VIP guest events throughout the year.
* Recognition as a nationwide 'Love Above the Door' legend.
Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be you, be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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