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Logistics Agent / Controller / Coordinator, Isleworth
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Client:
Location:
Isleworth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
63b602e87776
Job Views:
10
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Want to take Control of your Career?
What we are looking for – Why you?
You should be a dynamic, enthusiastic individual who is passionate about logistics and has a great manner with people – whether the going is smooth or tough.
You will work as part of our operations team, ensuring that bookings are allocated in good time – same day and future days where appropriate – and the efficiency and productivity of our driver network are optimised.
Key Responsibilities
* Preparation and implementation of booking allocation
* Taking and processing bookings from all channels, from initial enquiry through completion
* Communicating with customers and drivers, including reviewing and responding to their enquiries
* Troubleshooting ad hoc booking issues, proactively where possible
* Monitoring and reporting performance, issues and trends
* Liasing with colleagues and drivers to optimise operations and the general running of the business
* Represent greentomatocars in a professional manner at all times
Qualifications/Key Skills
* Experience with a high-volume, London-based private hire or taxi operator (or comparable industry experience)
* Coordinating and / or controlling busy day-shift or night-shift operations
* Strong interpersonal / relationship-building skills
* Confidence in dealing with all stakeholders within the business’ operational sphere
* Computer literate – experience of Echo operating system a bonus but not essential
* Strong attention to detail, as will be taking and processing bookings as well as coordinating / controllingThis role is office based and you should have your own transport or be happy to take public transport. It is a rewarding but demanding role, and you must be able to work well under pressure. Working hours will be 4-on 4-off or equivalent, or a weekly shift for an outstanding candidate.
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