People and Culture Coordinator
Maintain ownership of the HRIS, ensuring all employee data is accurate, compliant and up to date, and proactively identifying discrepancies or opportunities to improve data management processes.
• Coordinate the full employee lifecycle, including onboarding, contractual changes, promotions, transfers and leavers, ensuring all documentation, system updates and communications are completed accurately and in a timely manner.
• Prepare and issue employment documentation, including contracts of employment, variation letters and other HR correspondence in line with company policy and employment legislation.
• Act as the first point of contact for day-to-day People & Culture queries, providing guidance on policy and process where appropriate and escalating more complex matters to the People & Culture Partner or Manager.
• Manage the People & Culture inbox, triaging requests, coordinating responses and ensuring queries are handled efficiently and professionally.
• Coordinate sickness absence processes, maintaining accurate records, conducting welfare check-ins where appropriate, tracking absence triggers and supporting managers with return-to-work documentation and follow-up actions.
• Support the management of long-term absence cases from an operational perspective, ensuring documentation, timelines and communications are maintained and escalating concerns where necessary.
• Coordinate probation review processes, monitoring timelines, issuing reminders to managers and ensuring documentation is completed and recorded.
• Support recruitment and onboarding activity, coordinating interviews, preparing offer documentation and ensuring a structured onboarding experience for new employees.
• Ensure pre-employment checks are completed, including right-to-work verification and other compliance requirements, maintaining accurate and auditable records.
• Provide coordination support during organisational change activities, including TUPE transfers, restructures and integration processes.
Prepare HR reports and workforce data, supporting the People & Culture team with insights and information required for decision-making.
• Provide administrative and coordination support for People & Culture meetings, including preparing agendas, taking meeting minutes where required and tracking follow-up actions.
• Support managers with the practical application of People & Culture policies and procedures, providing guidance on processes such as absence management, probation reviews and employee changes, and ensuring consistency across the business.
• Coordinate People & Culture initiatives and programmes, such as engagement activities, training rollouts, appraisal cycles and policy updates, helping ensure these are implemented effectively across the organisation.
• Support the delivery of People & Culture projects and initiatives, taking ownership of specific workstreams or actions where required.
• Identify opportunities to improve processes, systems and ways of working, supporting the continuous development of the People & Culture function.
• Maintain strict confidentiality and ensure all employee information is handled in accordance with GDPR and company policies.