About the Role
Are you passionate about driving operational excellence in recruitment? We’re seeking a dynamic Recruitment Operations Specialist to lead and optimize recruitment processes, systems, and service delivery across a global organization. This role is pivotal in ensuring a seamless, efficient, and data-driven recruitment experience for candidates, hiring managers, and HR stakeholders.
You’ll work closely with Talent Acquisition leadership and cross-functional teams to align recruitment operations with strategic hiring goals, enhance service quality, and foster continuous improvement.
Key Responsibilities
* Strategic Execution: Translate hiring strategies into actionable operational plans. Support leadership in aligning recruitment delivery with business objectives.
* Operational Oversight: Manage day-to-day recruitment operations, embedding a culture of continuous improvement and service excellence.
* Performance Insights: Leverage data and analytics to monitor recruitment performance, identify trends, and drive improvements.
* Process Optimization: Standardize and refine recruitment workflows using methodologies like Lean or Six Sigma to boost efficiency and consistency.
* Stakeholder Engagement: Act as a central liaison between Talent Acquisition and internal stakeholders, ensuring smooth communication and alignment.
* Vendor Management: Oversee relationships with external recruitment partners to ensure quality and compliance.
* Campaign Hiring: Support the execution of high-volume or cyclical hiring programs across multiple regions.
What You’ll Bring
* Proven experience in recruitment operations within a fast-paced, multi-region environment.
* Strong background in process improvement and continuous optimization.
* Proficiency in using recruitment metrics and dashboards to inform decisions.
* Hands-on experience with Applicant Tracking Systems (ATS), preferably SuccessFactors.
* Excellent communication and collaboration skills, with the ability to influence and align diverse stakeholders.
* Experience managing external vendors and recruitment campaigns.
Skills & Competencies
* Customer Focus: Committed to delivering exceptional service and continuously seeking feedback.
* Strategic Thinking: Balances long-term goals with operational needs.
* Innovation: Embraces change and proactively seeks better ways of working.
* Results-Oriented: Highly organized, detail-focused, and able to work independently.
* Tech-Savvy: Proficient in Excel, Word, PowerPoint, Outlook, and online HR systems.
* Collaborative: Builds consensus, respects diverse perspectives, and shares knowledge openly.
* Growth Mindset: Actively seeks feedback and development opportunities.