Working hours: Relief- as and when required
Location: To provide cover across the Liverpool, Warrington and St Helens area
Interview Date: To be confirmed
Committed to reducing, preventing and ending homelessness
Our Homelessness Services work to break the cycle of homelessness through supporting individuals in our Lifehouses.
As a Relief Support Worker, you will work across various Lifehouses in the Liverpool, Warrington & St Helens area to help transform lives.
As a motivated person you will deliver a high-quality support service which promotes choice and control for the clients and encourage them to make positive life choices to achieve the best possible outcomes.
As a Relief support worker you will work with the wider staff team to share your skills and expertise demonstrating your understanding willingness and motivation to engage with our clients
In addition, you will;
1. Understand and work within the Mission and Values of The Salvation Army acting in a professional and ethical way at all times when representing the organisation.
2. Offer front of house service to clients/visitors ensuring they are signed in or out where required and their queries are handled in a professional friendly manner, referring them to the relevant person where required.
3. Complete Health and safety checks.
4. Handling of cash ensuring all accounting records are properly maintained.
5. Handle all incoming telephone calls appropriately.
6. Conduct support plan reviews, completing and updating individual support and safety plans.
7. Working collaboratively to design and deliver a range of in-house support provisions designed to achieve successful outcomes.
8. Have knowledge of the benefits system and an understanding of supported housing funding streams.
9. Have excellent verbal and written communication skills
10. Use a person-centred and trauma sensitive approach.