We are looking for a Parts Advisor to join our Parts Department at our Skoda Hull dealership.
This is a fabulous opportunity to join a family-run business in the AM top 50 and represent one of our fantastic manufacturer partners.
We are seeking ambitious and driven individuals who are passionate about providing world-class customer service.
About the business
Our business started over 60 years ago and has remained in the same family. From humble beginnings, we have grown to be in the top 50 car dealers in the country. With 26 businesses and over 600 staff, many of whom have been with us for years, we value genuine people who care about customers and have a can-do attitude.
Our philosophy is to recruit for attitude and train for skills. We look for people who enjoy working with customers and align with our Family Values of Fit, Fun, Family, and Fearless. We provide manufacturer training for product knowledge and work with top sales trainers to develop technical skills. We offer an industry-leading package and opportunities for internal promotion. We seek individuals with outrageous ambition to excel and a drive to be the best.
About you
We want ambitious, driven individuals passionate about delivering a world-class customer experience. You will facilitate the efficient operation of the Service department, using all available resources to maximize customer satisfaction and profitability. You will also contribute to business growth through value-added aftersales products while maintaining full Duty of Care for customer vehicles.
Main Responsibilities
1. Ensure the efficient and profitable operation of the Parts department.
2. Plan, organize, and control department resources to maximize sales, upselling, and customer satisfaction.
3. Supervise and develop department personnel.
4. Receive and identify stock, check goods from suppliers.
5. Locate items accurately in the parts department.
6. Identify customer needs using EPAC, ETKA parts catalogues, and stock lists.
7. Conduct all transactions courteously.
8. Implement applicable discount structures.
9. Pick parts for service, sales, retail, and trade customers.
What we offer
* Competitive salary
* 30 days holiday (including Bank Holidays), increasing with service
* Pension scheme
* Discounts on servicing and repairs for family and friends' cars
* Cycle to work scheme
Hours
Monday-Friday 8:30am-5:30pm, and 1 in 3 Saturdays 8:30am-12:30pm
We are an equal opportunity employer committed to creating an inclusive environment. We do not discriminate based on race, ethnicity, gender, age, national origin, religion, disability, or other characteristics.
#J-18808-Ljbffr