Overview
As a Driver Trainee Technician, you will be supported through our 90-day Customer Delivery Driver trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence.
Once you're fully trained, you'll deliver and install products at customers' homes as part of a 2-person delivery crew (e.g., furniture, large electrical appliances, sound systems, TVs). If you join us from 5 October 2025, any time worked between 18:00 and 22:00 will attract an Evening Premium of £2.50 per hour, and any time worked between 22:00 and 06:00 will attract a Night Premium of £3.50 per hour. This also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements.
At a glance
* Roles Available: Customer Delivery Hub, Driver Trainee
* Position: Permanent
* Location: Magna Park 3 CDH (Milton Keynes)
* Salary: Up to £31,020 (Annual) depending on experience for a Customer Delivery Hub, Driver Trainee, Technician
* Age requirement: Applicants must be over 18
Key responsibilities
* Be an ambassador for the John Lewis brand with a focus on excellent customer service.
* Assist in loading the vehicle with daily deliveries and collaborate with the warehouse team.
* Show respect and courtesy for the customer's home and handle unexpected situations to find the best solution for customers.
* Install various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations) efficiently and demonstrate how they work after installation.
* Keep up to date with new products and technologies to perform at your best.
* Maintain a safe working environment.
Upon completion of both C1 acquisition and Technician training by meeting all relevant criteria of the programme, salary increases to up to £34,353 (Annual). Note that completion timing depends on individual input and training needs; therefore, pay increases cannot be guaranteed.
Please note this role involves heavy lifting and delivering large items such as sofas, white goods, furniture, beds, and mattresses.
Essential skills/experience
* UK B-Category manual driving licence with no more than 6 points.
* Previous experience in a customer-facing role.
* Excellent verbal communication skills, both over the phone and face-to-face.
* Good understanding of technology and an interest in installation.
Desirable skills/experience
* Prior experience in installation and customer delivery services.
To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8060083
Closing date
October 1, 2025
Pay: £27,700.00 - £35,000.00 annual
Contract Type: Permanent
Hours of Work: Full-time (41 hours per week), 4 days a week, Monday to Saturday 06:00-17:00
Job Level: Partnership Level 10
Where You'll Be Working: Magna Park 3 Customer Delivery Hub (John Lewis & Partners), Crossley Drive, Milton Keynes, Buckinghamshire, MK17 8FF
The Partnership
We’re the largest employee-owned business in the UK, home of John Lewis and Waitrose. As Partners, we share ownership and work to build a happier world. We focus on being brilliant at retail, innovating, adapting, and delivering value with integrity. We value kindness and respect in all interactions and support flexible working where possible.
Important notes
Some roles may require pre-employment vetting (including DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process, and you’ll be asked to complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a third-party body; financial probity checks may also be required for some roles.
Vacancies may close early if there are high numbers of applicants. We support flexible working where possible; discuss this with the hiring manager during your interview.
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