Customer Service Co-Ordinator
Tiverton (Hybrid after training)
Salary: £24,000 per annum
Hours: Monday to Friday, alternating weekly shifts: 8am–4pm / 9am–5pm
Full-time, Permanent
On behalf of our client, a well-established business within the manufacturing sector, we are seeking an enthusiastic and detail-oriented Customer Service Co-Ordinator to join their friendly and collaborative team. This is an exciting opportunity for someone with a passion for customer care and a calm, professional approach to problem-solving.
Key Responsibilities:
Handling customer enquiries via phone, email, and live chat
Accurately preparing quotes and processing orders
Managing returns and customer follow-up
Liaising with internal departments (Sales, Planning, Purchasing, etc.) to resolve queries
Building strong internal and external relationships
Experience Required:
Previous customer service experience (ideally in a fast-paced Customer Service setting or manufacturing setting)
A proactive, solutions-focused attitude
Excellent telephone manner and communication skills
Calm under pressure with a strong customer focus
Confident using IT systems and open to learning new platforms
Strong administrative and organisational skills
Closing date is 15.08.2025
If you would like to apply for the role of Customer Service Co-ordinator then please email your CV to (url removed) or call Jade on (phone number removed)
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future