Location: UK wide. Travel required to Sheffield, Chorley, Brighton and Camberley
Company Overview:
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for November 2023. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 470 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.
FluidOne supports the needs of 2300 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.
Led by CEO Paul Kahn, co-founder Chris Rogers (who started the business in 2006) and CFO Graham Dickie, the management team is backed by Livingbridge to support their ambitious long-term strategy.
Full Job Specification
We are seeking an experienced NetSuite Consultancy Lead to manage the successful delivery of NetSuite solutions to external customers across Finance, Warehousing, Manufacturing, and Services. This role combines hands‑on NetSuite expertise, client engagement, and team leadership, ensuring projects are delivered on time, on budget, and to a high standard of quality.
The ideal candidate is a trusted client advisor who can lead complex ERP programs while managing and mentoring a team of consultants. This role will also lead on our relationship with Oracle Netsuite ensuring best value for the company through rebates and discounts.
The role will include oversight of our internal roll out of Netsuite as an ERP for the FluidOne business.
Main responsibilities
Client Delivery & Engagement
Own end‑to‑end delivery of NetSuite implementations and enhancements for external customers
Act as the primary client‑facing lead for solution design, delivery, and escalation
Build strong, long‑term customer relationships and serve as a trusted NetSuite advisor
Lead discovery sessions, solution workshops, and executive‑level presentations
Manage client expectations, scope, risks, and change requests
Design and oversee NetSuite solutions spanning:
Finance & Accounting
Inventory & Warehousing
Manufacturing
Services / Project Management
Ensure solutions align with NetSuite best practices and customer business goals
Lead solution architecture for multi‑module and integrated environments
Provide hands‑on configuration and guidance for complex requirements
Functional Expertise
Finance
GL, AP/AR, Fixed Assets, Revenue Recognition, Tax, Multi‑currency
Financial reporting, dashboards, saved searches, and compliance
Warehousing & Inventory
Inventory and location/bin management
Receiving, picking, packing, shipping, demand planning
Manufacturing
BOMs, routings, work orders, WIP, production planning and costing
Services
Project accounting, resource management, time & expense
Billing models including T&M, fixed‑fee, and milestone‑based
Team & Delivery Management
Lead, mentor, and develop a team of NetSuite functional and technical consultants
Plan and manage delivery resourcing, utilization, and workload
Review designs and deliverables to ensure quality and consistency
Support onboarding, training, and career development of team members
Project & Commercial Management
Manage delivery timelines, budgets, and margin targets
Track project progress and report status internally and to customers
Support pre‑sales activities including scoping, estimates, and solution validation
Contribute to continuous improvement of delivery methodology and assets
Required Qualifications
5+ years of NetSuite consulting experience delivering solutions to external customers
Proven experience leading NetSuite implementations across Finance, Inventory/Warehousing, Manufacturing, and Services
Prior experience managing client‑facing delivery teams
Strong understanding of ERP project delivery methodologies
Excellent communication, presentation, and stakeholder management skills
Preferred Qualifications
NetSuite certifications (ERP Consultant, SuiteFoundation, Financial User, etc.)
Experience working for a NetSuite Partner or System Integrator
SuiteScript 2.x or technical integration experience
Experience with global, multi‑subsidary NetSuite deployments
Background in pre‑sales and solution estimation
Client relationship management
Leadership and coaching
Commercial and delivery accountability
Strong problem‑solving and negotiation skills
Subsidised Health and subsidised dental care
Employee Assistance programme (EAP)
Life assurance (3 x salary)
Discount Platform
Pension contribution‑ 5% company contribution
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