Location: Musselburgh Racecourse
Join our team as Operations Executive!
We are excited to present a fantastic opportunity for a committed professional to join our Operations Team as an Operations Executive on a permanent contract.
Reporting directly to the Head of Raceday and Venue Operations, this role plays a vital part in ensuring the smooth and successful delivery of all Racecourse operations, with a particular emphasis on our Sensational 7 Raceday’s, which require accurate planning and exceptional delivery.
The ideal candidate will bring initiative, attention to detail, and a passion for delivering a bespoke, high-quality guest experience to diverse Raceday audiences. This role is central to maintaining Musselburgh Racecourse’s prestigious 5-Star accreditation and consistently achieving exceptional Net Promoter Scores.
General Responsibilities
* Raceday: Assist in the creation of annual plans, generate ideas and features for all Raceday’s, take and circulate notes from meetings, create Operations Briefing Documents, and assist with ordering and liaison of entertainment and transport providers.
* Customer Care Team: Manage all contact, issue annual employee contracts, induct new employees, and deal with enquiries.
* Venue: Assist with arranging annual maintenance works, attend weekly Operations meetings, and record information from weekly tests and inspections.
* Finance: Process Purchase Orders, record information accurately to assist the Head of Operations deliver the annual activities within budget.
* Wider team support: Provide cover and support to the Office Manager and reception team, communicate and book in events outside of Raceday’s.
Key Requirements and Skills
* Previous experience in venue or event management is beneficial but not essential.
* Organised, detail-oriented, resilient under pressure, and confident in communication.
About Musselburgh Racecourse
Musselburgh Racecourse is firmly established as one of the UK’s most stylish, progressive and innovative racecourses, with continuous investment in the racecourse, prize money and the racegoers experience.
What We Offer
* Enhanced employer pension contribution
* Medical cash plan
* Private Medical Insurance scheme
* 30 days holiday per year
* Free onsite parking
* Free tickets for selected Race Days
* Access to a wellbeing app
* Continuous professional development
Salary: £24,000 – £32,000 dependent on experience.
Hours of work: 37 hours per week, standard working hours are 09:00-17:00, with evening and weekend work expected in line with business needs.
Application Deadline: Thursday 30/10/2025. If you feel like this is the perfect fit for you, please apply with your CV attached today!
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