Description:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Insurance Analytics Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
The Business Insurance (BI) Analytics Manager will support the National BI Analytics Leader in the execution of MMA’s analytics strategy to impact organizational efforts on increased client retention and growth. The BI Analytics Manager will be responsible for a small team of analysts and provide expert data analysis in supporting specific business goals and displays findings in simple, meaningful, and actionable formats consistent with the MMA brand. They will be involved in providing analytics advisory services to MMA’s colleagues and clients, the research of data and methods, and the development of new digital technologies. They will implement corresponding processes and deliverables and take responsibility and ownership for the accurate and timely production of reports and delivery.
ANALYTICS
1. Identifies trends in claims data through various analytical tools that can be improved through safety, claims management, risk transfer, or other risk management techniques
2. Supports and strengthens negotiations with insurance underwriters
3. Provides collateral support for clients
4. Quantifies future loss expectations leveraging actuarial methodologies and statistical modeling
5. Advises clients on insurance program options to select the optimal fit for their company based on benchmarking and loss modeling
6. Enables clients to adequately and accurately budget for loss sensitive program adjustments
7. Accompanies Producers, Account Executives and other team members as required to client meetings and presentations to explain analytical tools and results
8. Supports research and development of new tools and deliverables as directed
9. Partners with National Business Insurance teams on group initiatives
10. Displays measurable results that we have created for clients
EXECUTION OF CLIENT SERVICE
11. Works with Producer and/or Account Executives, service teams, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businesses
12. Addresses all RFPs, develops client presentations and formal proposals for related accounts in collaboration with account teams and risk practice colleagues
13. Takes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience.
14. Manages time effectively to prioritize workload, client service requests, and service parameters on business processes
THOUGHT LEADERSHIP
15. Operates as a technical expert in Analytics across the firm, providing analytical resources to account team staff and clients
16. Collaborates with other regional analytics resources on best practices
17. Assists in educational initiatives for account team staff to continue their development and keep current on analytical capabilities available
18. Mentors and trains junior analytics colleagues
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
19. BS/BA in insurance & risk management, actuarial science, business administration, accounting, finance, economics, mathematics, statistics.
20. 10+ years of property & casualty insurance analytics experience
21. General understanding of Property, Casualty, Cyber and Directors & Officers insurance risk transfer structures/deals
22. Experience in interpreting actuarial methods and statistical modeling
23. Proficiency in Microsoft Office Products, including Excel and PowerPoint
24. Strong interpersonal and effective communication skills
These additional qualifications are a plus, but not required to apply:
25. Property & Casualty underwriting experience with a focus on analytics
26. Property & Casualty Actuarial experience
27. Property & Casualty brokerage experience
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
28. Generous time off, including personal and volunteering
29. Tuition reimbursement and professional development opportunities
30. Remote Work
31. Charitable contribution match programs
32. Stock purchase opportunities