Housing Officer - 6 Months Secondment Opportunity
Location/Base: Floating support between the North and South teams (Community based, desk based with a combination of working from emh offices, community hubs and home). Hours: 35 hours week. Salary: £31,082 – £34,535 per annum (RFJ 6).
Role
As a Housing Officer, you'll be stepping in to provide extra support to teams across the business—helping maintain excellent service levels during busy periods and ensuring tenants receive the great service they deserve.
You’ll enjoy a truly varied workload, working flexibly between locations, including community settings, emh offices, and home. No two days will be the same!
* Provide a comprehensive housing management service across different patches
* Build strong relationships with tenants, partners, and colleagues
* Support with estate management and anti‑social behaviour cases
* Bring fresh energy and adaptability to areas where demand is high
The person
If you’re motivated, organised, and passionate about delivering great customer service, this could be the perfect next step for you.
* Have experience in a customer‑facing or housing role
* Bring great communication, influencing, and decision‑making skills
* Are flexible, proactive, and confident working in different environments
* Enjoy variety, problem solving, and supporting colleagues
Most importantly, we’re looking for someone who lives our values—Integrity, Diversity, Openness, Accountability, Clarity, and Excellence—and helps embed them in everything we do.
Secondment
* A chance to develop professionally in a supportive environment
* Experience across multiple patches, expanding your knowledge and confidence
* Build relationships with colleagues across the organisation
* Gain insight into different approaches, challenges, and best practice
* A brilliant stepping stone for future progression or permanent roles
Company Benefits
* 39 days annual leave (including statutory days), increasing to 44 days with length of service.
* Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
* Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
* A wide range of training and development opportunities (we are an Investors in People accredited organisation)
* Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay)
* Opportunities to work flexibly and from home, where the business need allows.
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