Are you an experienced Service Advisor seeking a new opportunity within a reputable automotive dealership? Our client, a well-established and forward-thinking main car dealership in Brentford, is looking to recruit a dedicated Service Advisor to join their professional team. This is an excellent chance to work in a state-of-the-art facility with a recognised leading brand, offering competitive pay, comprehensive benefits, and career progression opportunities.
Benefits:
£30,000 basic salary with a £36,000 OTE
Monday to Friday working hours from 8am to 6pm, with a Saturday morning rota
Well-established and successfully performing main car dealership
Opportunities to develop within a professional and supportive team of 5 Service Advisors
Drive / CDK Kerridge system knowledge essential
24 days holiday plus bank holidays
Group perks including long service awards and employee assistance programme
Generous pension scheme and staff discounts
Ongoing training and development opportunitiesDuties:
Organise customer bookings efficiently, coordinating with workshop teams
Communicate clearly with customers regarding additional work, repairs, and parts
Understand customer requirements and interpret service instructions accurately
Assist with planning the workshop's capacity, monitoring workflow to ensure timely completion
Inspect, test, and check incoming and outgoing vehicles, acting as quality controller as needed
Record all work, parts, and consumables precisely on job cards or repair orders
Cost jobs accurately, generate invoices, and maintain effective customer communication throughout the service process
Provide excellent customer service, ensuring satisfaction and repeat business
Support the showroom team with additional sales opportunities when appropriateRequirements:
Full UK driving licence is essential
Proven experience working as a Service Advisor within a main dealership setting
In-depth knowledge of Drive / CDK Kerridge system
Strong communication skills, both face-to-face and over the phone
High level of accuracy, organisational skills, and attention to detail
Ability to follow strict procedures and work effectively within a team
Passionate about the automotive industry with a professional approach to customer serviceIf you are motivated to enhance your career as a Service Advisor and join a leading dealer group renowned for quality and service, we want to hear from you. This role provides an opportunity to thrive within a busy, professional environment and benefit from excellent career development prospects.
Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Brentford and West London today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today