Overview
Retail Sales Assistant – Inverness, part-time (20 hours per week). Working as part of our Retail team, you will be a vital part of the store's success.
About Dreams
At Dreams, we know your bed is the best place in the whole world. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. We’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by Tempur Sealy, and sell 14,000 mattresses, bases and headboards every week. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you’ll receive
* Competitive salary: £16,000 achievable on target earnings
* Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
* Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
* Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
* Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
* Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
* New in 2024 - enhanced maternity & paternity pay
The job
Working as part of our Retail team in Inverness for 20 hours a week, you will be a vital part of the store's success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Responsibilities
* Making our customers feel at home through exceptional service. At Dreams, this means listening to customers' needs and guiding them, asking the right questions at the right time to find the perfect fit.
* Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
* Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
* Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The person we’re dreaming of
* People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
* Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
* Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
* Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
* Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
* Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are open 7 days a week, so this role involves weekends and bank holidays. On these busy days, you`ll have the opportunity to earn even more commission!
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet
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