BLUEWATER MALL – FULL TIME / ONSITE
Our Story
JEWELLS isn't just about jewellery—it's about
self-expression, confidence, and celebrating individuality
. We blend
trend-led design with casual luxury
, offering immersive experiences beyond jewellery—
permanent jewellery, fine line tattooing, and curated piercing services
.
With
1,000 stores planned across 45 countries
, now is the perfect time to
lead, inspire, and grow
with us.
About The Role
As
Store Manager
, you're the
driving force
behind your store's success. With
strategic vision and hands-on leadership
, you'll create a
dynamic, customer-first environment
that delivers
exceptional service, strong sales, and an empowered team
.
You'll set the standard, ensuring every detail aligns with our
luxury experience
while taking ownership of
store performance, customer engagement, and team development
. You'll also be trained in
Piercing & Jewellery Welding
, so you can support the store team in delivering these specialist services.
This is your opportunity to
lead with passion, innovate with confidence, and be part of a brand that's redefining luxury retail.
What You'll Do:
* Deliver an unforgettable customer experience – Lead by example, fostering long-term relationships and providing personalised styling and service.
* Drive sales & maximise store performance – Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
* Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services (full certification provided).
* Lead, coach & develop your team – Recruit, train, and inspire a high-performing team that embodies the JEWELLS brand.
* Ensure operational excellence – Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
* Be a strategic thinker – Identify opportunities for growth, customer engagement, and brand elevation.
* Own communication & collaboration – Act as the link between your store, leadership team, and brand HQ.
What We're Looking For:
* 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey
* Passionate about coaching & leading teams – A natural motivator who drives performance.
* Customer-obsessed & service-driven – Thrives on delivering a luxury experience.
* Strong commercial acumen – Confident in sales analysis, KPIs, and action planning.
* Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience – No prior experience needed, full certification provided
* Results-oriented & solutions-focused – A proactive leader who takes initiative.
* Loves fashion, jewellery, and styling trends – Brings creativity and vision.
* Flexible availability – Willing to work evenings, weekends, and key trading periods.
Perks & Benefits:
* Competitive Salary + Commission & Bonuses
* Career Growth – Be part of a fast-growing, globally expanding brand.
* Piercing & Jewellery Welding Training & Certification
* Jewellery Allowance & Generous Discounts
* Exciting Incentives & Competitions
* A Birthday Day Off
At JEWELLS, we
celebrate diversity
and are committed to an
inclusive
workplace.