Night Replenishment Manager – Night Replenishment Administration Leader
Location: Gatwick Airport
Pay: Competitive annual salary
Benefits: Fantastic benefits including free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)
Contract: 37.5 hours per week, full-time, permanent
Working pattern: 5 days out of 7, 18:00 - 6:00
As a Replenishment Administration Leader within World Duty Free, you will be responsible for ensuring the delivery of an efficient and compliant replenishment and administrative operation through building effective stakeholder relationships and coaching leaders to deliver service and standards.
Working to maintain 98% stock availability, ensuring the space allocation of stock enables maximum operating efficiency, and leading the team to follow effective stock rotation procedures to minimize loss.
You’ll also be responsible for the control and management of goods in, ensuring that stock is received in accordance with purchase orders, in saleable condition, and correctly recorded in our in-house system.
Your responsibilities include:
1. Deliver the company service proposition through effective and targeted replenishment.
2. Maximize day-to-day operations by proactively detasking service roles.
3. Take personal responsibility for understanding business objectives and how to best deliver them.
4. Demonstrate knowledge of marketing, merchandising, and space planning processes including company display standards.
5. Lead the replenishment team to deliver efficient replenishment and visual merchandising that achieves an exceptional customer service experience.
Requirements to be a Replenishment Manager at World Duty Free:
1. Experience managing a team within a retail customer service and sales environment.
2. Excellent interpersonal skills and the ability to communicate clearly in English at all organizational levels.
3. Experience in administrative and replenishment activities, supporting stock turnover, and achieving sales and cost targets.
If you have experience in replenishment and team management, a keen eye for detail, strong leadership skills, and want to be part of an award-winning business, we would love to hear from you.
World Duty Free offers a full induction and comprehensive training to support your success. Benefits include:
* Company bonus scheme
* Employee Assistance Programme (EAP)
* Staff discounts on products for you, your family, and friends
* Travel discounts
* Free parking
* Pension scheme
* Healthcare
We are committed to building a diverse, inclusive, and authentic workplace. If your previous experience doesn’t perfectly match every element of this role, we encourage you to apply anyway, as you may be just the right candidate for this or other roles.
We are a Disability Confident employer and can support adjustments for applicants with disabilities.
The application process:
After applying, your CV will be reviewed. If shortlisted, you will be contacted for a telephone interview. If not successful, you will be notified via email. Please ensure your contact details are up-to-date. We look forward to speaking with you!
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