We are looking for someone ideally with experience of working as a HCA within a GP Practice. You must have phlebotomy skills with a minimum of one years experience as an essential skill, if no GP Practice experience we can offer full training.
You will be working alongside our nursing team and our existing highly experienced HCA.
We are a small practice with 6500 patients and 3 partners. For this reason we have limited room space so the hours and days are quite specific. We can have some flexibility if you want more or less hours but initially we are looking at the following:
Monday: ideally all day from 8-6.30pm but you could do less hours if wanted
Tuesday: ideally 3-8pm
Friday: 8-12
Main duties of the job
The main duties of the role would be to assist the nursing team. You would be expected to carry out the following duties along with additional duties as required by the team:
ECG
BP/weight
Diabetes foot checks
About us
We are a small friendly surgery in North Camp Farnborough with 6500 patients. We have a rapidly increasing patient list which is why we are looking for another HCA to join the team.
We have 3 female partners and have a very good team spirit amongst the staff.
Job responsibilities
Job Summary:
The postholder will work as amember of the Health Care Team offering directed treatments to meet the needsof patients under indirect supervision of the Registered Practice Nurse and orGeneral Practitioner.
The following list serves toillustrate the scope and responsibilities of the post and is not intended to beexclusive.
Main duties andresponsibilities:
1) Clinical
Toprovide high quality patient care
To work as a supervised memberof the health care team, performing delegated nursing duties, for example:
Venepuncture
ECGs
Injections ie,Flu
Urine testing
Blood pressuremonitoring
Ordering of healthpromotion literature
Ordering of stockfrom local hospital
Lifestyle Adviceand Education
Well PersonClinic
Any other dutiesassigned to this role
Identified areas for Trainingwill also be provided
Please note this list is not exhaustive.
To run health promotion anddisease related clinics under the supervision of the Practice Nurse.
Ensure that thecare given meets the requirements of local and national guidelines, policiesand standards including the Quality Outcome Framework (QoF)
Respond tomedical emergencies, incidents and accidents, as directed and as competent todo so. Is
Trained in BasicLife Support.
To undertakeinitial health assessments at reception and highlight concerns to Nurse or GPon duty.
To be responsiblefor the ordering of repeat medication as prescribed by the GP, safe keeping andprocesses for the storing of all medicines/drugs according to NMC standards andNorth East Hampshire CCG.
To ensure thatall daily records for fridge temperature, key safe log, emergency drug box andcupboard are checked within the correct timescales and any anomalies arereported to the Medical Director in absence of the Practice Nurse.
Maintain ColdChain procedures
Provideinformation, advice and support to patients face to face and via the telephone.
Promote &participate in maintaining a safe comfortable & therapeutic environment.
Involved in teamdiscussions to ensure best practice
To participate inoutreach clinics providing healthcare and lifestyle advice to hard-to-reachgroups
To work with theethos of North Camp Surgery with the aim of achieving the key PerformanceIndicators required by CCG.
Use appropriateinfection control procedures and maintain work areas in each clinical room sothat they are clean, safe and free from hazards reporting of any potentialrisks identified, including:
1. hand washing
2. universal hygieneprocedures
3. collection and handlingof laboratory specimens
4. segregation and disposalof waste materials
5. decontamination ofinstruments and clinical equipment
6. reporting and treatmentof sharps injuries
7. dealing with blood andbody fluid spillages
8.Assist patients and colleagues in adopting sound infection control measures
2) Administration
To maintainaccurate records and data on Treatment Room activities in a timely fashionusing EMIS clinical system.
To work as aneffective team member and promote a multi-agency collaborative approach tohealth care.
Maintain theestablished reporting documentation and communication system to ensureefficient evaluation and monitoring.
Report and recordall clinical incidents to Practice Manager.
Maintain andensure the effective use of clinical stock levels
3) Communication
Establish andmaintain effective working relationships with individuals and other health carepartnerships.
To communicateeffectively using a variety of communications skills: verbal, & non-verbal,written and electronic, with a range of individuals and organisations withinthe NHS.
Make allreasonable attempts to overcome any barriers to understanding that may occur,giving due consideration to ethnicity, language, educational ability, barrierscaused by illness/distress etc. which may adversely affect communication.
Assess individualcommunication needs and understanding for informed consent.
Working with interpreters[link workers] for non-English speaking patients.
4) Education, Training &Research
To takeresponsibility for own professional development undertaking training forspecific clinical tasks
Participate inclinical audit
Participate inresearch programmes as appropriate.
Participate inthe development and implementation of standards and audit activities.
Attend allmandatory training courses and the updates and any study days as appropriate tothe post
Attendperformance and development reviews with your line manager.
General Duties:
The Post Holder may berequired to work additional hours to cover holidays and sickness.
Maintainingregular consistent attendance, punctuality, personal appearance and adherenceto relevant health and safety procedures.
To attend allstatutory and mandatory training courses and any courses specific to this roleas discussed with the line manager.
To be availablefor staff meetings and meetings with management.
To have a goodunderstanding and follow company policies and procedures.
Establish andmaintain effective working relationships with co-workers and the generalpublic.
Attendperformance and development reviews with your line manager.
Person Specification
Academic/VocationalQualifications
Educated toGCSE standard (or equivalent) with grade C or above in English
Evidence ofcontinuing professional development
Good keyboardskills experience of using Microsoft office e.g. Word, Excel
Experience ofusing EMIS clinical system
Basic LifeSupport Training
Experience
Experience ofworking as a HCA in the NHS and or caring environment.
Experience ofworking autonomously in treating patients.
Experience ofworking in teams within a clinical team setting.
Experience ofworking in a multidisciplinary environment with a wide range of individualsat different levels.
Experience ofdeveloping relationships with external agencies and organisations.
Experience ofworking across organisational boundaries within health or social care.
At least 1 years experienceof working as a HCA in the NHS and or caring environment.
Experience of performing newpatient health checks within general practice.
Experience of working withina GP Practice.
Experience of working withhard to reach group.
Knowledge
An understanding of the roleof Primary Care Trusts within the wider NHS.
An understanding of thestructure for the delivery for primary health care services.
An understanding of theimplications of cultural difference for service delivery.
An understanding of the stepsthat need to be taken to provide appropriate, accessible and sensitiveprimary health care services.
An understanding of teamdynamics, including what factors make a team work well and what can go wrong.
Skills
Can work well in a team and autonomously.
Able to build effective workingrelationships at all levels.
Has excellent communication (oral andwritten) and interpersonal skills.
Able to listen carefully in order tounderstand the needs of others and empathise
Good time management - Able to organize ownday-to-day tasks and able to prioritise time sensitive tasks
Able to be proactive
Can network with other professionals
Able to deal with change in a rapidly changingenvironment.
Able to dealsensitively with anguished and distressed individuals.
Able toremain impartial and non-judgmental during times of sensitivity, stress andconflict.
Able tomaintain confidentiality at all times with regards to patients and staff.
Qualities
Self-motivatingable to work with minimal supervision
Adaptable andinnovative
Gains respectby example and leadership
Honest, caringand sympathetic
Personable andapproachable
Hardworking, reliable and resourceful
Other instructions
Willing to workflexible hours as necessary to achieve work life balance for self and withinthe team
Willing toundertake training relevant to the position
Must either beHepatitis B immune or be willing to undergo an immunisation course.
Person Specification
Qualifications
* Qualified in phlebotomy
* Qualified to level 2 in Health and social care
Experience
* Must have a minimum of 1 years recent phlebotomy experience
* Experience of working in a nursing team
* Experience of working in Primary care
* Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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