Job Description: Responsibilities Manage the customer collections process for Instron UK, France, Germany, Spain Achieve the corporate metrics for > 60 days AR aging and DSO on a quarterly basis Support the ERP system transitions for France and Germany to enable aligned AR processes Support the EMEA Sales & Service teams with credit checking and credit terms approvals Ad hoc reporting, analysis and support Key Tasks Ensure customer account data accuracy in the ERP system (IFS) Support implementation of AR improvement projects including monthly statement issuance Chase payment of customer invoices and ensure corrective action is taken to resolve payment queries. Credit vetting customers - supporting Sales & Service teams with credit worthiness assessments and approvals Organise and manage the biweekly reviews for each country, driving improvements with local teams and managing actions arising from meetings Manage credit note reporting and approvals Complete quarterly balance sheet reconciliations for AR accounts Manage bank guarantee submissions and approvals Report monthly aged debt and manage to corporate (ITW) targets. Ensure compliance with EMEA receivables and cash financial policies Experience and Competencies Strong communication skills, internally and externally, with the ability to communicate financial information to non-financial departments. A high standard of computer literacy. Intermediate Excel skills essential. Good knowledge of Purchase Orders and Terms to ensure accuracy within system. Good Understanding of AR dunning processes Previous IFS knowledge desirable but not essential French language desirable but not essential.