Principal Duties/Responsibilities
* Travels to customer site for calibration, repair, and technical support when necessary.
* Reads quality control manual and testing specifications to obtain data to test or calibrate specific devices.
* Evaluates calibration/repair jobs.
* Sets controls to regulate factors and activates test or calibration equipment.
* Observes readings and performance of device or instrument to identify functional defects and determine calibration requirements.
* Adjusts calibration mechanisms to obtain specified operational performance.
* Applies sealing compound on calibration mechanism to prevent readjustment of settings and loss of calibration.
* Rejects malfunctioning devices and repairs or routes devices to specified department for rework or salvaging of parts.
* Prepares calibration certificates and data reports.
* Redesigns or adjusts measurement capability to minimize errors. May disassemble to determine cause of defective operation.
* Selects and installs accessories.
* Processes required service report paperwork, including database maintenance.
* Locates and creates calibration procedures as necessary.
* Assists in developing new product capabilities and standards.
* Manages repair/calibration testing projects to insure completion by targeted completion date.
* Provides training and guidance as necessary.
* Develops calibration methods and techniques based on principles of measurement science, technical analysis of measurement problems, and accuracy and precision requirements.
* Directs engineering, quality, and laboratory personnel in design, manufacture, evaluation, and calibration of measurement standards, instruments, and test systems to ensure selection of approved instrumentation.
* Advises others on methods of resolving measurement problems and exchanges information with other metrology personnel through participation in government and industrial standardization committees and professional societies.
* Takes a leadership role in Service/Quality Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Adheres to company/customer safety procedures.
Knowledge, Skills, Abilities (KSAs), & Competencies
Essential KSAs:
* Bachelors degree from a four year college university; and six years related experience or equivalent combination of education and experience.
* Ability to: read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization; work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry; apply concepts such as fractions, percentages, ratios, and proportions to practical situations; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
Desirable KSAs:
* Must be a team player
* Organized
* Self-motivated and able to prioritize
Competencies:
* Communications
* Customer Focus
* Safety
Physical Demands and Working Conditions
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
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