Student Services Officer
Location: Reaseheath College, Rease Heath, Nantwich, CW5 6DF
Salary: £25,773 - £26,804 per year
Posted: 24 Oct 2025; Closes: 07 Nov 2025
Reference: R101815
Sector: Further Education
Job Level: Learner Support / Teaching Assistant, Officer; Contract Type: Permanent; Hours: Full time
Overview
Reaseheath College is a forward‑thinking and dynamic college providing an excellent educational experience to over 4,500 students a year. Our Student Services team operates across campus offering support, supervision and safeguarding for all students.
About the role
We are looking for an energetic and enthusiastic individual to join the Student Services team supporting the delivery of the safety and wellbeing of all learners on site, with a focus on supporting and developing our students, including residential students, in their personal, social and life skills. The fundamental purpose of this role is to develop our students and ensure a high student experience, including monitoring and supervising behaviours on campus and in halls of residence. The successful applicant will have good communication skills and be able to develop excellent professional relationships with young people and their parents/carers, curriculum and other support areas. The successful applicant will also be involved in locking‑up procedures and campus security.
Key responsibilities
* Work with the Head of Student Services and the wider safeguarding team to contribute fully in striving to achieve all elements of the National Minimum Standards.
* Contribute to ensuring students/customers stay and/or visit Reaseheath is rewarding and enjoyable.
* Work to provide a safe and secure environment that enables students to develop personal, social and life skills.
* Take part in regular patrolling of the campus and accommodation buildings.
* Utilise college systems to full effect in order to maximise effectiveness of information shared including creation of reports.
The successful candidate will
* Level 2 Maths & English or equivalent.
* Have an excellent understanding of equality, diversity and inclusion issues.
* Be willing to undertake required training including First Aid, Fire Safety Awareness, Conflict Resolution, Customer Service, and Presentation Skills.
* Have an understanding of OFSTED National Minimum Standards (desirable).
* Hold a full clean driving licence.
We can offer you
* 35 days annual leave plus bank holidays.
* A two‑week festive/New Year shut down.
* Generous pension scheme with an employer contribution of 20.8%.
* Enhanced sick pay of up to 6 months full pay depending on service.
* On‑site gym membership.
* Pluxee reward scheme.
* Free parking.
Equality, Diversity and Inclusion
Reaseheath College is committed to achieving its public sector general equality duty under the Equality Act 2010. The college’s recruitment and selection processes are designed to ensure that employment decisions are made solely on the skills and qualities required for the position and comply with relevant employment legislation and best practice standards.
Disability Support
The college is a Disability Confident Employer and will support any reasonable adjustments you require to perform your best during the recruitment process. The HR team can be contacted at [email protected].
Regulated Activity
This role constitutes regulated activity. The successful candidate will be required to undertake an enhanced DBS check with barred list information before starting. You must also have the right to work in the UK.
#J-18808-Ljbffr