Le Shuttle (Eurotunnel) is a unique shuttle service between France and the UK. Carlisle Support Services are recruiting exceptional, client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast-paced environment as part of a professional and personable team.
Make a Real Impact – Be Part of Something Bigger
Carlisle Support Services is proud to support Le Shuttle (Eurotunnel), a transport link between the UK and France. We’re recruiting reliable and personable Customer Service Freight X-Ray Operatives to help ensure the safe and secure transit of freight vehicles using cutting-edge scanning technology.
This is a fantastic opportunity for anyone looking to grow their skills in a safety-critical, customer-focused role—whether you're experienced or just starting out.
Why You’ll Love Working With Us
* Health and Wellbeing Plans, including family-friendly maternity policy.
* Flexible financial support with instant access to earned and authorized wages.
* Benefits for all – vouchers, discounts, and rewards for shopping, dining out, cinema tickets, gym memberships, and more to help you save money daily.
* Full induction, ongoing training, and structured career development to help you thrive.
* Quality kit and uniform to ensure comfort and effectiveness in your role.
* Fully funded SIA top-up training from our in-house trainers.
* Employee Assistance Program supporting mental, physical, and emotional wellbeing.
* Refer a Friend Scheme – earn £100 for every new starter you refer.
* Long service and recognition awards celebrating your achievements.
About the Role
You’ll be part of a close-knit team responsible for screening HGV and commercial vehicles using state-of-the-art X-ray and trace explosive detection systems. It’s a fast-paced, rewarding role where attention to detail, communication, and teamwork are essential.
What We’re Looking For
* Friendly, confident, and approachable demeanor.
* Willingness to learn new technology and processes.
* Comfortable working both independently and in teams.
* Calm and focused under pressure.
Requirements
* Valid SIA license (Guarding or Door Supervision) or willingness to train.
* At least 18 years old.
* Able to pass a safety-critical medical.
* Five-year verifiable history for Counter Terrorism Check (CTC).
* Proof of right to work in the UK.
* Public-facing experience (security, events, customer service, retail) is a bonus.
* Traffic management/marshalling or HGV handling experience is helpful but not required.
Additional Information
Your enthusiasm and willingness to learn are crucial. We provide all necessary training and support to help you succeed. Our goal is to help you become a valued member of the Carlisle team.
We Welcome Diverse Talent
We’re proud of our inclusive workforce and encourage applications from all backgrounds and experiences. Whether you’re returning to work, exploring a new career, or seeking a new challenge—you belong here.
About Us
Join a growing, market-leading support services provider working with major UK brands like Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more.
Carlisle employs over 5,000 dedicated staff delivering events, security, cleaning, and retail support across the UK’s most renowned sites and critical infrastructure.
Apply Today
Discover more and start an exciting career with unrivalled recognition schemes and progression opportunities to help you reach your potential.
Equality, Diversity, and Inclusion
We are committed to promoting equality, diversity, and inclusion in all employment aspects. People are judged solely on merit and ability.
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