Job Title: HR Operations Manager
Client:
Whitehall Resources
Location:
Watford, Hertfordshire, United Kingdom
Job Category:
Other
EU Work Permit Required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
The HR Operations Manager is responsible for leading a HR advisory function, managing a high-performing team that provides expert support across all stages of the employee lifecycle.
This is a 12-month fixed-term contract offering hybrid working arrangements.
Requirements:
* Experience managing or leading HR Shared Services or advisory teams
* Strong knowledge of UK employment legislation and HR best practices
* A customer-first mindset focused on service quality and operational performance
* Experience using data, SLAs, and KPIs to drive team performance and continuous improvement
* A calm, delivery-focused approach to managing priorities, change, and ambiguity
Desirable Skills and Interests:
* Leading a motivated Tier 2 HR advisory team supporting colleagues across the employee lifecycle
* Participating in strategic HR transformation projects, including the rollout of self-service and automation tools
* Collaborating with senior leaders and cross-functional teams
* Influencing service design to improve colleague experience and operational efficiency
* Contributing to an inclusive and innovative environment where leadership makes a difference
If interested, please apply now!
Keywords: HR Advisory, Shared Services, People Operations, Employment Law, Tier 2 HR Support, Service Excellence, Team Leadership, SLAs, SAP SuccessFactors, HR Systems, Transformation
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