Case Consultant
Location: Glasgow, Salary: £46,400 - £58,000pa, bonus up to 10%, Fixed Term: 18-month contract
Flexible working
Help us create a better future, quicker
What you'll be doing
You will provide professional employee relations advice and case management support across ScottishPower UK businesses, helping managers apply people policies fairly, consistently and in line with employment legislation and best practice. The role involves managing a wide range of employee relations cases, including grievances, disciplinary matters, attendance management, performance improvement, and appeals, ensuring each case is handled with appropriate judgement, procedural fairness and clear risk assessment.
You will act as a trusted advisor to managers, guiding them through sensitive and complex people issues and supporting early resolution wherever possible to minimise escalation and risk. The role requires close collaboration with People colleagues, internal specialist teams such as Legal and Occupational Health, and external bodies including Trade Unions, ACAS and employment lawyers where required.
You will also contribute to continuous improvement within the People Relations & Case Management service by analysing case trends, sharing insight with stakeholders, supporting policy reviews and delivering training or coaching to managers. Maintaining accurate, confidential case records and providing clear insight to People leadership will be a key part of the role.
What you'll bring
You will bring extensive knowledge of UK employment legislation, case law and HR best practice, with proven experience applying this in a complex, commercially driven environment. Experience in employee relations or HR advisory work is essential, ideally within a unionised or collectively bargained setting, alongside strong consulting and diagnostic skills.
You will be confident advising managers on sensitive and high-risk matters, with excellent communication and influencing skills and a strong customer focused approach. The ability to assess risk, exercise sound professional judgement and know when to escalate or seek specialist legal advice is critical.
You will be well organised, resilient and comfortable managing competing priorities in a fast paced environment. CIPD qualification or equivalent ER or case management experience is required, along with confidence using HR systems and case management tools.
What's in it for you
* 36 days annual leave
* Holiday Purchase - perfect your work/life balance with extra annual leave
* Share Schemes
* Payroll Giving and Charity Matched Funding
* Technology Vouchers - save more and spread the cost of your technology purchases
* Electric Vehicle Schemes - to help you transition to green/clean driving
* Cycle to Work scheme and Public Transport Season Ticket Loans
* Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
* Life Assurance (4x salary)
* Access to Savesmart financial wellbeing support
* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com.
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