Innovus Worcestershire, England, United Kingdom
Direct message the job poster from Innovus
Overview
Innovus Careers: Build your success, join an industry leader in property solutions! careers@innovus.co.uk | CMI Chartered Manager, Level 5
Location: Worcester
Hours: Monday to Friday, 35 hours per week
Main Purpose of the role
* Supervising and supporting a team to deliver an effective and professional Asset Management service to stakeholders, including Property Transfers, Lease Compliance, Consents and Lease Variations.
* Ensuring compliance and administration requirements enable the department to deliver Asset management strategies and project work.
* Acting as the conscience of the team, providing guidance and organisational advice to aid smooth resolutions for our portfolio and improved performance for internal teams, on time, all the time.
Main Responsibilities
* Organising workflow and ensuring that employees understand their duties or delegated tasks
* Monitoring employee productivity and providing constructive feedback and coaching
* Identify and adjust working practices to efficiently and effectively accomplish objectives
* Establish, monitor and ensure adherence to quality and quantity standards
* Assist team members with more specialised and complex queries and work activities
* Ensure adherence to legal and company policies and procedures; undertake disciplinary actions if needed
* Liaise with Residential Management Companies, leaseholders, solicitors and clients as necessary
* Establish strong relationships with other interdepartmental heads and team members
* Establish strong professional relationships with clients through regular engagement and review meetings
* Identify and implement opportunities to retain and enhance asset value for Innovus and clients
* Liaise with Asset Managers and Directors
* Prepare financial and workflow reports
* Prioritise and action own workload
* Recruit and train new employees and support staff to achieve best practice and personal growth
Skills & Experience
* Proven experience as supervisor or relevant role and/or previous experience within the property industry
* Strong customer and employee focus with the ability to utilise data insights to drive performance improvement and capability using leadership, coaching and mentoring toolkit
* Well-developed organisational skills, results-oriented and able to deliver against action-led project plans
* Good working knowledge of Microsoft Office software with excellent IT skills, social-media savvy and up to date with new technology
* Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors
* Can-do attitude with ownership and accountability
* Leads team building and collaboration and demonstrates Innovus leadership attributes
* Manages Performance and Talent Management for direct reports; analyzes performance data, trends and insights
* Takes ownership of specific tasks/projects as directed by line manager and/or Executive Board
Working at Innovus
We recognise that people come to work to do a great job, and support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.
Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.
What We Offer
We provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We’re committed to creating a supportive, inclusive workplace where everyone can succeed.
Diversity and Inclusion
We’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.
Ready to apply
Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. You may also be invited to complete online verbal and numerical reasoning tests. Note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a team member.
Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Administrative, Management, and General Business
Industries
* Business Consulting and Services
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