Police Controller : Hampshire and Isle of Wight Constabulary
Location: Netley
Contract: Full:time and Permanent: Please note you will only be able for flexible working after 26 weeks of concurrent employment
Closing Date: Sunday 30th June 2024 at 23:59.
It is the intention for this advert to close on the above date. However, we encourage you as soon as possible as the advert may close earlier than this date if we reach a sufficiently high volume of applications.
Policing is a career like no other. Our Police Officers, Police Staff and Volunteers show courage, teamwork and compassion on a daily basis to make a real difference to people's lives in the communities they serve.
About the Role
Our Police Controllers are the front line of policing. You will be responsible for managing incidents within our newly refurbished Police Control Room based at Support Headquarters in Netley. The role includes, but is not limited to;
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Deploying police resources to incidents;
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Communicating to Officers via the radio and providing them with information and support;
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Receiving emergency and non:emergency calls;
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Accurately recording information;
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Ensuring the public receives the required help and support, whilst handling potentially sensitive and upsetting matters with empathy and a calm attitude.
Please find an informative video on the role here.
For more information about
this role, please click on the following link.PoliceController
About You
In Contact Management we look for all kinds of skills and qualities, because we know it takes all kinds of people to protect the public. Problem solving, multi:tasking, compassion, resilience, respect, courage, teamwork, communication. If you have these qualities and the skills to serve, apply today
Salary and Benefits
The starting total salary for this is circa GBP 33, This is made up of a basic salary of GBP 24,921 and shift and weekend allowances of 20.
On completion of initial training and becoming an independent Call Handler (expected to be at around the 12:week point), the total salary for this role will increase to circa GBP 37, This is made up of a basic salary of GBP 27,789 and shift and weekend allowances of 20.
Please note that the working hours for the first 5 weeks of training are Monday : Friday, 09:00 : 17:00. As such, these weeks are paid without any allowances.
In addition to the competitive salary and highly rewarding career, our benefits include, but are not limited to;
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Competitive pension scheme;
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Generous annual leave allowance;
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Retail, food and leisure discounts through Hampshire Police Leisure and Sports and Blue Light Card;
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Excellent wellbeing support;
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Gym facilities at a number of our buildings;
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Fantastic career progression including development and secondment opportunities.
Working Hours
The public need our help 24/7, 365 days a year. Your shifts will be scheduled 12 weeks in advance and you will join colleagues in working overnight and weekend shifts (including bank holidays).
The standard shift pattern worked is 6 days on and 4 days off on a rotating 20:week pattern. Shifts are generally 10 hours with a 1 hour meal break. Example hours are;
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0700 : 1700
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1200 : 2200
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1700 : 0300
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2200 : 0700
Please note that you may work any variation of any 10 hour shift depending on our demand and resource levels.
Role Specific Training and Support
Our roles are pivotal in helping us to achieve our Force Priorities of Relentlessly Pursuing Criminals, Putting Victims First and Delivering Exceptional Local Policing, therefore your training course will be fast:paced and is designed to equip you with the knowledge and skills to excel in your role.
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