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General assistant

Gateshead
BaxterStorey
General assistant
Posted: 17 October
Offer description

Job Title

General Assistant – BaxterStorey


Location

Amazon NCL1 Follingsby Lane – part time


Base Pay Range

* 1 × 14 hours, Days (08:30 - 16:00) Saturday and Sunday – £12.49
* 2 × 21 hours, Nights (19:30 - 03:00) Saturday and Sunday – £13.00


Benefits

* 28 days holiday including bank holidays
* Birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships for all experience levels
* Pension and life insurance
* Discounts via Perkbox app (high‑street shops, holidays, cinema)
* Wellbeing hub
* Employee assistance programme
* Cycle to work scheme


Job Description

* Serve food and beverages to guests in a friendly and professional manner, addressing needs efficiently.
* Provide excellent customer service, listening to guests at every touchpoint and resolving concerns amicably.
* Collaborate with all colleagues to ensure smooth operations and support an inclusive, safe working environment.
* Comply with health and safety regulations and any specific catering guidelines.
* Maintain cleanliness and hygiene standards in the kitchen and dining areas.


Qualifications

* Passionate about food and/or customer service.
* Satisfaction from working in a collaborative, inclusive team.
* Adaptability to challenges with a solutions‑oriented mindset.
* Previous experience in a similar role, especially within the food service industry, is often a plus.
* Knowledge of food safety and sanitation practices.
* Aligns with BaxterStorey core values.


Seniority Level

Entry level


Employment Type

Part‑time


Job Function

Administrative


Industry

Food and Beverage Services


BaxterStorey Values

* Visionary – We lead and blaze our own trail.
* Wholeheartedly Positive – We are upbeat, motivating, and inspiring.
* Creatively Collaborative – We embrace differences to enhance creativity.
* Forever Conscious – We protect the planet and support local communities.


Inclusive Employer Statement

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees, encouraging applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) across our workforce and strives for a culture recognized as the most inclusive in hospitality.


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