1. Position: Customer Service Assistant
2. Salary: £25,000
3. Location: Crawley
4. Hours: Monday – Friday
5. Benefits: On-site parking, Casual dress code, Free on-site parking, A supportive and vibrant office environment
My clients are in the healthcare sector, and they’re looking for a Customer Service Assistant to join their team! You’ll be the first point of contact for patients, nurses, and healthcare partners, ensuring they receive outstanding service from start to finish.
Customer Service Assistant responsibilities:
6. Handle incoming calls from patients and healthcare professionals
7. Process orders accurately and efficiently
8. Manage and resolve queries related to products, services, and deliveries
9. Investigate delays or delivery issues with a solution-focused approach
10. Work closely with the warehouse team to ensure all orders are completed on time
Skills & experience required:
11. Excellent telephone manner and communication skills
12. Empathetic, patient, and able to communicate with people of all backgrounds
13. Strong verbal and written skills
14. Comfortable learning and using new technology
15. Effective problem solver with strong attention to detail
16. Motivated, reliable, and a true team player
17. Able to prioritise multiple urgent tasks
Benefits
18. Company events
19. Company pension scheme
20. Free on-site parking
21. A supportive and vibrant office environment
22. Casual dress code
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.