Social Media Growth Specialist Full Time £25,500 - £35,000 Wolverhampton About Us: We’re The Big Phone Store, one of the UK’s fastest-growing refurbished phone sellers. We’re not just looking for another person to post content. We need someone who knows how to grow an audience, track what’s working, and drive engagement and conversions. What You’ll Do • Developing monthly social strategies focused on reach, engagement, and sales • Analysing post and ad performance to guide the content team • Planning campaigns around offers, blog content, and customer stories •Managing scheduling tools, hashtags, and posting times for best results • Reporting results weekly and refining based on data • Identifying growth opportunities on LinkedIn, Instagram, TikTok, and Facebook YOU WON'T BE RESPONSIBLE FOR CREATING CONTENT, AS WE HAVE A DEDICATED CONTENT PRODUCER FOR THAT. YOUR ROLE WILL FOCUS ON STRATEGY, ENSURING THAT OUR EFFORTS DELIVER A STRONG RETURN ON INVESTMENT. What You Need: • Experience growing a brand account (please share results) • Deep understanding of content analytics and social KPIs • Strategic thinking: what to post, when, and why • Ability to collaborate with creatives and brief content clearly • Strong understanding of organic vs paid content, and how to optimise both Nice to Have: • Knowledge of refurbished tech or ecommerce • Experience using GA4, Meta Insights, TikTok Analytics, and scheduling tools This role is all about strategy, growth, and results — not just pretty posts. Qualifications Are Valued, Not Required We prioritise skills, experience, and cultural fit over formal education. What We Offer: • Career progression • Free onsite parking • Up to 28 days paid holiday • Birthday off and paid (following year 2, no annual leave used) • Extra day of annual leave every year from year 2 • Salary sacrifice schemes • Private pension scheme • Equal opportunities employer (since 1999) • Recession Proof Industry • Staff discounts • Team social events and days out