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Head of key accounts

Sunderland
Permanent
Posted: 2 July
Offer description

Your new company At the Green Energy Advice Bureau (GEAB), we're committed to powering a greener future. As a leading consultancy in the renewable energy sector, we help businesses navigate the energy market and implement sustainable strategies that drive performance and efficiency. Our mission is to deliver impactful, eco-conscious solutions-and our values are at the heart of everything we do. Your new role We're looking for a strategic and driven Head of Key Accounts to lead our corporate sales division. This is a high-impact role where you'll shape scalable sales processes, manage key client relationships, and lead a high-performing team to exceed targets and service expectations. Key Responsibilities Sales Strategy & Process Design Develop and implement effective B2B sales strategies. Identify opportunities to enhance sales efficiency and customer experience. Align sales initiatives with broader business goals. Team Leadership & Management Lead and mentor a team managing SLA-driven accounts. Set and monitor KPIs, fostering a culture of accountability and growth. Drive continuous improvement and high performance. Client Relationship Management Manage and grow relationships with high-value corporate clients. Ensure exceptional service delivery and satisfaction. Act as a senior escalation point and strategic advisor. Cross-Functional Collaboration Partner with customer service, operations, and marketing teams. Provide insights to enhance product offerings and service delivery. Leverage ZOHO CRM to manage and track client engagement. What you'll need to succeed Proven experience in senior sales management within large corporations (energy, utilities, telecoms, insurance, or B2B services preferred). Track record of designing sales processes and achieving KPIs. Strong leadership and stakeholder management skills. Experience managing SLA-focused teams. Strategic mindset with a hands-on, results-driven approach. Desirable Background in green energy or sustainability. CRM proficiency, especially with ZOHO. Thrives in fast-paced, target-driven environments. What you'll get in return Competitive salary up to £70,000 Quarterly Bonus (OTE £100k, capped at £130k) 25 days annual leave bank holidays 2-week Christmas shutdown (performance-related) 9am - 5pm working hours Flexible working options Free onsite parking Private medical insurance (self partner) Home broadband paid Standard pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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