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Location: West End Office Based
Salary: £45,000-£55,000 + Discretionary Annual Bonus
Start Date: ASAP
Type: Full-Time, Permanent- Monday - Friday 9am - 6pm
About Us
Our client is a boutique property company focusing on development and management of luxury property. The company oversees a prestigious portfolio of residential properties in Prime Central London, including Knightsbridge, South Kensington, and Belgravia. They manage a portfolio of circa 35 units, offering a personalised and high-standard service to high-net-worth individuals (HNWI).
The Role
They are seeking a highly experienced and proactive Property Manager to lead the department; however this role does not include managing a team as you will be the sole Property Manager. Reporting directly to the CEO, this is a replacement role for someone ready to take full control of a premium residential portfolio, delivering day-to-day operational excellence and a responsive, client-focused approach. We are looking for a property manager that will care for this portfolio.
This is a full-time, office-based position, but regular property visits are essential to the role and out-of-hours emergency response is required.
Key Responsibilities
* Oversee marketing of properties and instruct sub-agents
* Liaise with agents regarding offers and prospective tenants
* Review and assess tenant referencing
* Regularly inspecting properties to ensure they are presentable
* Manage all statutory requirements and safety compliance across properties and buildings
* Coordinate regular block cleaning and maintenance schedules
* Maintain tenant relationships and manage any issues that may arise
* Manage check-in and check-out processes with inventory clerks
* Organise and oversee end-of-tenancy works
* Deposit handling
* Ensure all legal property / tenant requirements and inspections are met
* Prepare and manage property budgets and financial reporting
* Oversee ongoing block and building management
* Carry out any tenancy renewals
Requirements
* Minimum 7 years of experience in residential individual property management in central London
* Strong understanding of lettings and management processes including compliance
* Experience dealing directly with HNWIs in a high-expectation service environment
* Preferred: ARLA qualified (or working towards)
* Comfortable using property management software (Arthur experience a plus, not required)
Key Skills
* Attention to detail with a professional manner
* Excellent written and verbal communication
* Calm and efficient conflict resolution
* Impeccable attention to detail and organisational skills
* Proactive customer service mindset
* Competitive salary: £45,000-£55,000
* Annual discretionary bonus (based on company and individual performance)
* 20 days holiday, increasing by 1 day for each year of service (up to 25 days)
* Health insurance available
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