Are you a commercially minded analyst? Do you have experience delivering analysis of portfolio performance, customer behaviour and process effectiveness to understand the drivers of business performance? If you’ve answered yes, then you could be the right person to join the Strategy and Analytics team.What you can expect as an Insight Analyst: Competitive salaryPermanent contractHybrid work from our Kings Hill officeAs an Insight Analyst you will be focused on delivering analysis of portfolio performance, customer behaviour and process effectiveness to understand the drivers of business performance and to support the Senior Insight Manager in making recommendations to the Senior Management Team to develop the Customer Journey through data and analysis.Key responsibilities include:Project based delivery of statistical and empirical analytics.Data warehouse interrogation, extraction, collection, and manipulation using Python, SQL and Excel.Support the delivery of a Test and Learn environment for Collections Strategy providing effective measurement of trials using pre-agreed key performance indicators.Development of prototype reports to monitor portfolio performance, customer behaviour and process effectiveness.Employment of appropriate quality assurance techniques to ensure accuracy and validity of results.Provide peer review support to ensure the accuracy of analysis delivered by other members of the Insight group.Be a subject matter expert on data, operational analysis and customer behaviour.Identification and communication of improvements to data and business processes.Clear project planning and management to ensure work is prioritised and agreed deadlines met.Monitoring of impact of recommendations made to the business following their implementation.Work with other teams and departments to ensure results are accurate, understanding is correct, and resulting actions are implemented correctly across the business.Contribute to the development of tools and techniques through both qualitative and quantitative methods to better understand:PreferencePropensity to PayAffluency through both asset wealth and cash wealthengagement through a Omni-Channel strategysituational circumstancesThings we need from you: Knowledge of statistical analysisKnowledge of coding languages such as Python/SQL/SASStrong communication skillsGreat attention to detail with the ability to work methodicallyNot only are we offering a competitive salary, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.What happens next? If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!Working for Cabot:You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.