Brief Description
We are looking for a proactive and detail‑oriented HR Operations & System Coordinator – EMEA to support our EMEA region. This hands‑on role delivers high‑quality HR operational support across the employee lifecycle (onboarding to off‑boarding) with a focus on payroll coordination, benefits administration, HR systems and continuous process improvement.
Working Location
St Neots – hybrid working (full‑time or part‑time from 25 hours per week).
Responsibilities
* Act as first point of contact for EMEA HR administrative queries.
* Organise training, programmes and related communications.
* Support disciplinary and grievance management.
* Collaborate with the HR Manager and EMEA team on ongoing HR project work and policy implementation.
* Maintain current knowledge of HR legislation and support policy application across the business.
* Own the EMEA onboarding programmes, including new hire process facilitation and orientation.
* Manage the off‑boarding process across EMEA.
* Prepare employment documents (contracts, amendments, letters) in compliance with local employment law.
* Ensure timely delivery of all necessary paperwork to employees.
* Maintain accurate employee records.
* Coordinate payroll‑related changes (starters, leavers, salary changes, bonuses, absences).
* Support accurate and timely payroll processing with providers when the HR Manager is absent.
* Administer benefits enrolment, changes and queries across EMEA.
* Maintain accurate and compliant payroll and benefits data.
* Maintain the candidate database on HRIS and liaise with candidates and agencies for interviews and feedback.
* Maintain and update HRIS data with high accuracy; support HRIS implementation, optimisation and testing.
* Identify opportunities for system improvements and automation.
* Produce HR reports (headcount, turnover, payroll, benefits) using HRIS.
* Analyse HR data to identify trends and insights.
* Review and improve HR processes; develop and update Standard Operations Procedures (SOP).
* Drive efficiency and continuous improvement initiatives.
Qualifications
* Degree in HR/Business or CIPD qualified/working towards.
* Minimum 3 years’ experience in HR operations or HR administration, ideally internationally.
* Strong knowledge of HR processes across the employee lifecycle, including payroll and benefits.
* Experience using HRIS systems – exposure to global systems such as UKG Ready preferred.
* Advanced Excel skills for data management, analysis and reporting.
* Strong problem‑solving ability and attention to detail.
* Good understanding of UK employment law and GDPR; knowledge or willingness to learn European employment law and data protection is beneficial.
* Fluent English; additional European languages (French, German, Polish, Italian) highly beneficial.
* Highly organised, proactive, able to manage multiple priorities and meet deadlines.
* Creative, confident communicator who builds relationships with stakeholders at all levels.
* Independent worker with a high level of ownership and accountability.
* Proactive, solutions‑focused, with a continuous improvement mindset.
Supervisory Responsibility
Not applicable.
Benefits
* Refreshment at the workplace.
* Free parking.
* Company events, celebrations and competitions.
* Electric vehicle charging.
* Benefit platform.
* Private medical insurance.
* Cash plan.
* Group income protection.
* Life assurance.
* Enhanced pension contributions.
* Salary sacrifice benefits.
* Bereavement support.
* Company‑paid sickness.
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