Your newpany
You'll be working for a globalpany that works within the technology industry providing software solutions.
Your new role
1. Manage full life-cycle BI/reporting projects: requirements gathering, design, development, testing, documentation, and deployment.
2. Develop reports using Cyberquery or other BI tools (, Power BI, Tableau, QlikView, Business Objects).
3. Maintain accurate daily timesheets for customer-billable work.
4. Prepare and deliver training sessions for customers and internal staff.
5. Create training materials, quick reference guides, and solution documentation.
6. Collaborate with global teams (US and AU) during induction and ongoing training, requiring flexible working hours.
7. Provide technical pre-sales support and conduct product demonstrations.
8. Represent thepany at trade events to promote products and support sales initiatives.
9. Provide courteous and prompt support to customers via phone, email, and remote sessions.
10. Assist with installation and configuration of software on Windows and Linux platforms.
11. Troubleshoot relational database connectivity and web-based application issues.
12. Provide technical pre-sales support and conduct product demonstrations.
13. Represent thepany at trade events to promote products and support sales initiatives.What you'll need to succeed
14. Proficiency in Windows and/or Linux operating systems.
15. Strong understanding of relational databases, including tables, indexes, and keys.
16. Experience troubleshooting database connectivity and web technologies (HTML, browsers).
17. Background in software development and scripting/reporting languages.
18. Experience with BI/reporting tools such as Cyberquery, Power BI, Tableau, QlikView, or similar.
19. Excellentmunication and documentation skills.
20. Willingness to travel and work flexible hours during training periods.
What you'll get in return
21. A salary of up to £60,000pa
22. 22 days annual leave plus 8 bank holidays. Rising with tenure.
23. Private Healthcare
24. Pension Scheme